Intake Officer - Full time permanent - Queensland.
Intake Officer - Full time permanent - Queensland. Apply now Job no: 504644Employment type: Full TimeLocation: Brisbane,... more info
Client Review and Response Officer | Full-time Permanent
Salary:
80.00 - 100.00
Posted:
21-02-2025
Category:
HR Controlling
Job Description
Client Review and Response OfficerFull-time Permanent We are looking for someone who is interested in how the Housing and Homelessness Program supports and engages with the vulnerable ACT community, to manage complaints and claims for compensation. As the Client Review and Response Officer you will work in a small team, providing support to other officers and the organisation as required, while managing your own workload. In addition to generalist administration skills, we are looking to develop Business Unit capability across a range of general areas, such as strategic and analytical thinking, teamwork, communication, written and problem-solving skills. We are continually updating and improving our systems, knowledge, and processes, and want staff who can adapt and work with others in a dynamic environment. You will be self-motivated, responsive and show initiative, and have sound judgement, professional resilience, and personal drive. You can think on your feet and work effectively under pressure and within time deadlines to deliver high-quality advice and outcomes that align with strategic goals. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply. Eligibility/Other Requirements: Desirable skills and knowledge for this position are: Diploma in Social Housing or equivalent, e.g. social work, Psychology, Social welfare, Social Science or related discipline Proficiency with Microsoft Office programs Please note this position does require a pre-employment medical. Notes: A merit pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. How to Apply: Please submit a two-page pitch addressing the Professional / Technical Skills and Knowledge and Behavioural Capabilities in the 'What You Require' section of the Position Description, with a copy of your current curriculum vitae including the details of two referees. At least one referee must be a current supervisor. Applications should be submitted via the Apply Now button below. Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 21-02-2025
Category: HR Controlling
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