Client Service Officer - Insurance Broking

Job Description

Client Service Officer - Insurance Broking Client Service Officer - Insurance Broker (Global Inwards Team) Hybrid, flexible environment in Melbourne Work for the world’s largest privately owned insurance broker Excellent opportunity for someone to build a career in a fast-growing company Are you a driven and self-motivated individual looking to kick-start your career? Working at Lockton is an exciting chance to be a part of a vision and growth which leads to results. We genuinely care about our people by operating with a flat structure where anyone can raise ideas and think creatively. We encourage our associates to collaborate and for everyone to feel valued, whilst having some fun along the way. If this sounds like something you’d enjoy, we have an excellent opportunity for someone to join our Melbourne office as a Client Service Officer in our Global Inwards Team. What will you be doing? This is a fantastic opportunity to learn the world of insurance broking. This entry-level role will involve providing support and assistance with all aspects of servicing of client insurance needs as required by senior staff members. Duties include: Supporting our Team with coordination of our key global corporate clients with their local risk transfer requirements and general broking service. Liaise with our clients, network partners and global offices on their insurance programs and assist in providing world class service that meets our clients' needs. Liaise with underwriters, critically review insurance placements and quotations, and always act in the best interests of your clients. Administrative assistance with policy processing, including premium calculation for renewals, adjustments and endorsements for new and existing business. Draft, prepare and process renewal declarations, reports, quotations, insurance manuals, Certificates of Currency, new business reports and quotations. To be successful in this role, you will need to: Be attentive to detail, with strong organisational skills. Have excellent communication skills (verbal and written). Be presentable, confident and professional. Possess interpersonal skills to build relationships and liaise with clients, the team, and senior management. It would be great if you had: Some level of customer service experience. Demonstrated knowledge of Microsoft Suite. Knowledge of insurance is an asset. We offer: A focus on training and development opportunities and mentoring program. Discounted corporate private health insurance and a free flu vaccination program. Salary Continuance insurance to protect you and your family in the event you suffer an illness or injury. Extra paid Summer and Winter Day to focus on your wellness. Paid parental and volunteer leave. Opportunities to give back to the communities in which we work and live. Access to an employee assistance program for coaching and counselling. The opportunity to get involved or participate in initiatives organised by our Wellness; Diversity, Equity, & Inclusion; Young Professionals; and Corporate Social Responsibility Associate Resource Groups. About Lockton Since our foundation in 1966, Lockton has grown to become the world’s largest privately owned insurance broker. Certified as a Great Place to Work in Australia, our structure and unique culture empowers Associates to make decisions and influence the direction of the business. With top-tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry. The insurance industry isn’t going anywhere. It’s stable. It’s secure. Over 280 Associates help organisations every day to drive profitability over the long-term and become more resilient. How to apply: If you think you’d be a great fit, please click “apply” with a CV and detailed cover letter indicating why this job posting caught your attention and how your skills and experience are a fit for this role. Lockton is an equal opportunity employer. We strongly encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background. Seniority level Associate Employment type Full-time Job function Customer Service, Sales, and Finance Industries Insurance and Insurance Agencies and Brokerages #J-18808-Ljbffr