Customer Service & Administration Specialist
Customer Service & Administration Specialist Our client, a well-established organisation in Sydney Central , is seeking an... more info
Client Service and Administration Specialist
Salary:
80.00 - 100.00
Posted:
08-03-2025
Category:
Operations Business Administration
Sydney,
Job Description
Client Service and Administration Specialist This range is provided by The Nudge Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$70,000.00/yr - A$75,000.00/yr We're on the lookout for a dynamic Client Service and Administration Specialist! This isn't just a job; it's a chance to create, innovate, and make a real impact. Our client is a fast-growing co-working ecosystem offering the startup and scaleup community the opportunity to learn and grow with each other. Providing high-end office space fit for small teams, to growing SMEs they are THE place to grow your company. So, what is this role? Customer Service, Office and Marketing Administration. Customer Service: Greet members and guests at the front desk reception, handling inquiries professionally and efficiently. Engage and build relationships with members, offering them a thoughtful, tailored experience. Work with the team to ensure a high level of member satisfaction. Work to maintain occupancy by resolving potential membership issues, seeking upgrade and retention opportunities. Space Management and Admin: Work alongside Operations to maintain the quality of the space to a premium standard and improve all aspects. Assist with the maintenance of space stock and supply levels. Onboard members to platforms. Help with the coordination of team moves, arrivals, and departures. Sales and Marketing Assistance: Assist in maintaining and updating CRM systems with accurate data, including pricing, brochures, and marketing materials. Support the preparation of proposals and membership agreements. Aid in organizing and maintaining sales documentation and promotional materials. Assist with keeping all online platforms up to date. Assisting the marketing team with developing social and digital marketing material. What We're Looking For: Proven success in a customer service and administration role in a fast-paced business environment. The best of the best attention to detail and incredible organization skills. Excellent communication, negotiation, and interpersonal skills. Ability to work independently. Innovative thinker with problem-solving skills. Passion for technology and the startup industry. Seniority level Associate Employment type Full-time Job function Administrative and Customer Service Industries Executive Offices and Business Consulting and Services #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 08-03-2025
Category: Operations Business Administration
Sydney,
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