Clinical Incident Management Coordinator

Job Description

Clinical Incident Management Coordinator Location: CAMHS Corporate Office, Monash Ave Nedlands Unit/Division: Child and Adolescent Mental Health Services > CAMHS Safety Quality and Performance This is a permanent full-time position. Part-time or fixed term work arrangements may be considered. About Our Team: The Child and Adolescent Mental Health Services (CAMHS) in Western Australia offer support, advice and treatment to children and adolescents from birth to 18 years who are experiencing mental health challenges. As an integral part of the wider CAMHS Corporate team, the Safety and Quality Team oversees and supports safety, quality, clinical governance, and risk management within CAMHS. In partnership with internal and external stakeholders across CAHS and CAMHS, the Safety and Quality team assesses, monitors, and reviews processes to enhance quality of care and minimize clinical risks. The team leads efforts to ensure effective service delivery in line with accreditation standards. Additionally, they monitor and evaluate quality improvement systems and support the application of safety and quality standards across both the acute and community environment. About the Role: As the Clinical Incident Management Coordinator , you will play an essential role in leading risk identification and clinical risk management, as well as facilitating effective communication, disclosure, and development of staff training following clinical incidents. You will oversee the CAMHS clinical incident management system, including investigating serious adverse events and processes, monitoring progress, and evaluating and implementing recommendations. CAMHS is continually evolving our services with a focus on enabling safe and best practices in the way we deliver care; the Clinical Incident Management Coordinator will be instrumental in enabling this. Come join our team and play a part in shaping the state of mental health service in WA! Applied knowledge of contemporary clinical incident and risk management principles is required. Tertiary qualifications in a health-related discipline is desirable. We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following: A response to the questions below of no more than 500 words for each question:Question 1: Outline your professional experience in Clinical Incident Management in a large and complex health organization. What interests you about the Clinical Incident Management Coordinator position with Child and Adolescent Mental Health Service, and what knowledge, skills, experience would you bring to the role? Question 2: Provide an example of a time where you have been involved in the investigation of a serious (SAC1) clinical incident. Include details as to your responsibility within the process, methodologies used, and reflection on outcomes, including how these were communicated. Question 3: Please provide an example of when you made a data-informed recommendation that contributed to quality improvement. Please illustrate your example using the STAR format (Situation, Task, Action, Result). A current resume outlining your employment history and achievements relevant to this position. Please provide the name, email, and contact details of two referees who can be contacted to provide a reference. Referees should be your current or previous direct Line Manager/Supervisor within the last 2 years. Role related questions: We encourage you to contact Sarah McGlue, Manager Safety Quality and Performance at 08 6389 5861 with any specific questions related to this role. Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. Selection Criteria: Please see the attached Job Description Form . Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments). Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour. Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision. About our CAMHS Directorates Community CAMHS – Community CAMHS offers mental health assessment and multidisciplinary intervention for children and young people up to the age of 18 years. Specialist Services and Day Programs – The Specialist Services and Day Programs consists of Complex Attention and Hyperactivity Disorder Service, Multisystemic Therapy, Pathways, and Touchstone. These programs support children and young people who have complex mental health needs. Acute CAMHS – Acute CAMHS, based at Perth Children’s Hospital has a mental health inpatient unit (Ward 5A), Paediatric Psychiatric Inpatient In-Reach Team (PPIRT), Eating Disorder Service, and Gender Diversity Service. CAHS values: To achieve our vision of healthy kids, healthy communities , CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence, and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. For further information about the benefits of working for CAHS and our services please click here. Our Values guide our work in every action, and that includes recruitment and employment! CAHS encourages Aboriginal people, people from culturally and linguistically diverse backgrounds or LGBTI communities, and people with disability to work with us. Whatever your age, race, gender, religion, sexual orientation, and family/carer responsibilities are, we ask that you consider bringing your expertise to our workforce. In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply. For Assistance including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED. #J-18808-Ljbffr