Coordinator Clinical Incident Management Program

Job Description

Coordinator Clinical Incident Management Program Location: Perth Children’s Hospital – QEII Nedlands Unit/Division: Child and Adolescent Health Service > CAHS Safety Quality and Performance We currently have 1 position available for permanent full-time appointment, with the possible consideration for part-time appointment. Position Profile and Role: We are seeking a Clinical Incident Management Program Coordinator to lead clinical incident and risk management programs across the Child & Adolescent Health Service (CAHS), enhancing patient safety and ensuring compliance with national standards across multiple services. Reporting to the Director Clinical Governance, Safety & Quality, you will be responsible for leading the clinical incident management program across CAHS and supporting service safety and quality teams in implementation. You will work with directors, department heads, and service safety and quality teams to implement and evaluate systems and processes that support the organization to effectively manage and learn from clinical incidents. You will educate and support staff in clinical incident awareness, investigation methods, and risk management principles as a key activity in embedding the CAHS clinical risk management system. Key responsibilities include: Developing, implementing, maintaining, and overseeing the CAHS clinical incident management program, including notification, severity assessment, and investigation of serious adverse events (SAC 1 and high-risk SAC 2). Providing expert advice to stakeholders on all aspects of clinical incident management. Supporting stakeholders in reviewing significant incidents requiring Root Cause Analysis (RCA) and other investigation methodologies, including the provision of training and resources. Monitoring, identifying, and escalating clinical incidents that pose significant risk to patients or the organization to CAHS Executive. Implementing and maintaining the CAHS Open Disclosure framework. Coordinating external reporting to regulatory bodies. Collaborating with the Safety Quality Team on national standards and accreditation processes, ensuring open communication and promoting a culture of innovation and excellence. The ideal candidate will have extensive experience in clinical incident management and investigation methods and risk management principles, with strong analytical skills and the ability to interpret incident data and identify trends. How to Apply: We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following: A statement addressing the selection criteria in no more than 2-3 pages. A current resume which summarizes your experience and how you can meet the position requirements. Please provide the name, email, and contact details of two referees who can be contacted to provide a reference. Referees should include at least one individual who has been or is your direct line manager/supervisor. Role related questions: We encourage you to contact Jodie Hulm at or phone 08 64564663 with any specific questions related to this role. Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. About CAHS: The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children, and young people. CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence, and Accountability . In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply. #J-18808-Ljbffr