Manager - Commercial Collections
Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every... more info
Collections Account Manager
Salary:
100.00 - 125.00
Posted:
10-02-2025
Category:
Finance Insurance
Job Description
Salary: $75k plus Super and Monthly Bonuses Location: Based in Perth CBD Work Arrangement: Hybrid Work from Home and Office Position: Collections Account Manager required for leading company based in the CBD. Utilise your strong negotiation and customer service skills within this friendly team environment. They have strong relationships with their clients and are looking for a person that is proactive, with a positive attitude to manage a diverse portfolio of commercial debtors. Your strong negotiation and customer service skills will help you achieve success in this role. The role, once trained, offers the opportunity to work from home Thursday and Friday. Key responsibilities in the role include: Negotiating payment of outstanding debts and arranging suitable payment plans for commercial clients. Providing exceptional customer service through building and maintaining relationships. Driving the legal process for debt collection. Drafting court documentation and enforcing judgments. Management of matters including litigation, letters, calls, and search tools. Achieving revenue targets and service standards. Completion of reporting requirements. To be successful in this role you will need to demonstrate: Debt recovery experience ideally within a commercial environment. Experience in debt recovery litigation and knowledge of legal processes preferred but not required. Strong negotiation, problem-solving, and communication skills. Sound knowledge in Privacy, UCCC, and Legislative requirements. Intermediate skills in MS Excel and Word. Excellent customer service and communication skills, along with a positive attitude, are a necessity for this role. Ideally, you will have previous Collections or legal experience. If you are highly motivated, with a passion for effective customer service, please apply now! If you have any specific questions relating to this role, please contact Megan Dunbar at . #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 10-02-2025
Category: Finance Insurance
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