Collections Officer
We Dream. We Design. We Deliver. hummgroup is one of Australasia’s most successful and enduring non-bank financial services... more info
Collections / Recoveries Officer
Salary:
100.00 - 125.00
Posted:
25-01-2025
Category:
Protective Services
City of Parramatta Council,
Job Description
Email: Call: 0483 945 778 West Sector: Accounting and Finance Job Summary Flexible / Hybrid work arrangementFriendly and supportive teamConvenient location Job Description About your new employerHighly regarded employer with strong valuesSupportive team cultureWell known brandAbout your new jobWorking in a small team your responsibilities will include but not be limited to:•Conduct outbound collection calls•Conduct investigations and skip-tracing•Identify customers experiencing financial hardship and negotiate payment plans and settlements•Identify and recommend customers for alternative Collection activities, such as repossessions, field calls, legal action, etc.•Follow up on broken arrangements and determine appropriate action•Handle customer inquiries and assist with rectifying discrepancies•Liaise directly with external stakeholders (Lawyers, auctioneers, mercantile agents, outsourcing companies etc)•Listing payment defaults and updating payment defaults with Equifax•Understand and comply with all regulatory requirements and quality standardsAbout YouTo be successful in this role you will ideally have a proven track record of the following:•Previous background in Collections and Skip Tracing•Great communication and customer service skills•Strong attention to detail and accuracy as well as written skills•The ability to work autonomouslyWhat is in it for you.•Great team culture, small close-knit team.•Staff perks and discounts•Competitive bonus structure•Accessible by public transport•Parking provided•Flexible WFH structure All Rights Reserved | West Recruitment Pty Ltd #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 25-01-2025
Category: Protective Services
City of Parramatta Council,
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