Commercial Manager (Aviation)

Job Description

Published 01.30.2025 Company: Safran Helicopter EnginesJob field: Sales & MarketingLocation: Bankstown, New South Wales, AustraliaContract type: PermanentContract duration: Full-timeRequired degree: Bachelor's DegreeRequired experience: More than 3 yearsProfessional status: Professional, Engineer & Manager SAFRAN Helicopter Engines Australia are seeking a suitably experienced Commercial Manager who is responsible to meet or exceed the monthly/quarterly/yearly sales targets within their area of responsibility. Reporting to the Commercial and Strategy Manager, the Commercial Manager's main objectives are: Increase our Support By the Hour (SBH) penetration within our region Ensure our customers are provided with world class customer support both technically and commercially Reporting and the achievement of contract budget performance and target equipment turn times Supporting the Customer Support Representative team where applicable in delivering results and collective performance Managing assigned Original Equipment Manufacturer (OEM) financial and strategic objectives Negotiating new contract agreements with customers Responsible to find new business opportunities for site growth throughout the region Implementation of systems and methods to achieve performance is the responsibility of the position Minimum Qualification & Experience Tertiary qualification in Business or Sales related and/or Engineering course will be highly regarded Sales training/qualification would be advantageous Project management training/qualification would be advantageous Experience working within a regional OEM Customer Service or Commercial Sales team, including a minimum of 4 years as an Aviation Customer Support Representative Operational background in an aviation or engineering organisation Good working knowledge and understanding of aviation regulations Good knowledge of our regional customer base, and ideally has been part of this community, and is well respected throughout the aviation industry A strong sales focus with robust negotiating skills enhanced by a flair for customer service Advanced knowledge of Excel and working knowledge of Microsoft suite of products Good product knowledge and capacity to learn our product range Continuous improvement mindset to consistently improve our processes and procedures to create efficiencies within our business. Actively contribute to our QRQC rituals. Understanding of contractual terms and specifications, commercial and technical Understanding of quality systems within the Aviation Industry Understanding of budget control Job Requirements Can Demonstrate: Self-motivated and able to work independently Strong business/commercial acumen with attention to finding sales opportunities Demonstrating an entrepreneurial business culture and spirit Must be able to demonstrate a proven commitment to being part of a team-oriented organisation seeking continuous improvement, in an open and ‘no surprises' manner in a constantly challenging environment Able to apply strategic thinking and action to create business opportunities A highly organised and logical approach that is followed through with enthusiasm and persistence to ensure customer satisfaction Excellent interpersonal skills with a proven record of developing and maintaining good working relationships within a local and global context A customer relationship skill set including the ability to understand and interpret technical or non-technical customer requirements Demonstrated experience & willingness to follow up enquiries until a solution which is satisfactory to the customer is achieved Decisive and self-starting attitude High attention to detail Proactive work ethic and well-developed problem-solving skills How to Apply Candidates must currently have the legal right to work in Australia to be eligible to apply for this position.Please note all final applicants for this position will be asked to complete a national police check and each application will be considered on its merits.All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number CM0125. #J-18808-Ljbffr