Competency and Business Improvement Analyst

Job Description

Competency and Business Improvement Analyst Division Name: People and Organisational Development Position No: 37223 Closing Date: 2025-03-07 5:00 PM Location: East Perth Job Type: Fixed Term - Full Time About the role The Public Transport Authority (PTA) is seeking a detail-oriented Competency and Business Improvement Analyst to support the development, review, and implementation of technical competency frameworks, including PTA Standards. As part of the Competency Team, this role involves researching and analysing job roles, gathering and reviewing data, and working closely with stakeholders to ensure competency frameworks align with operational needs. Additionally, the role provides advice on human resources and industrial relations matters, such as job design and award impacts, while ensuring compliance with relevant regulatory requirements. Beyond framework development, this position plays a key role in driving business improvements and ensuring strong governance practices. The Competency and Business Improvement Analyst will identify and implement process enhancements, conduct audits of competency records, and maintain accurate and secure documentation. With a strong focus on stakeholder collaboration, the role will engage with key internal teams to monitor progress, address implementation challenges, and contribute to the continuous improvement of competency processes and workflows. About You! To excel in this role, you will possess the following core competencies: Extensive experience in human resources, workforce development, and/or learning and development, with a strong understanding of HR management practices, policies, and public sector legislation. Knowledge of RTO standards, the Australian Qualifications Framework (AQF), Training Accreditation Council (TAC), and VET compliance requirements. Experience in business process improvement, including analysing and enhancing efficiency, effectiveness, and quality in business operations. Strong communication and interpersonal skills, with the ability to collaborate, build relationships, influence stakeholders, and prepare high-quality written documentation. Well-developed analytical and problem-solving skills, with the ability to research, evaluate information, and develop practical solutions. Effective planning and organisational skills, with the ability to manage competing priorities, work independently, and drive tasks to completion. You can expect: Government role with stability and opportunities to grow through personal development and career pathways. Health and Wellbeing programs including access to a free 24/7 onsite Gym. Subsidised Corporate Apparel and Spectacles. Opportunity to join our Social Club offering savings and benefits all year round. This is a fixed term opportunity till 30 June 2026 with the possibility of extensions and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months. To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia, at the time of application. The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply. Further Information Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment. Please contact Hadi Choucair, Competency Manager on 0491 382 685 for specific information about the role. Applicants are requested to provide the following: A comprehensive CV with two work-related referees. Please choose referees familiar with your skills, including at least one recent supervisor or manager, unless exceptional circumstances apply. A Cover Letter outlining your interest and experience against the key criteria for this role. Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted. All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered. Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement. #J-18808-Ljbffr