Compliance Advisory Manager

Job Description

About the role – Permanent, full-time based in Adelaide or Toowoomba We’re building our regulatory and compliance capability across the organisation by introducing a newly created Compliance Advisory Manager opportunity covering the Technology & Transformation, Legal & Company Secretary, and Operations portfolios. Initially reporting directly to the Head of Compliance and Assurance, this role will see you partner with the divisions outlined below to ensure the applicable compliance obligations are understood and met. This is an exciting and important role that will work very closely with senior leaders across the portfolios to monitor and continuously uplift compliance risk maturity. About the Divisions: Technology & Transformation, Legal & Company Secretary, and Operations People First Bank is investing in technology to create a secure, simple, and world-class banking experience for its customers, in which the Technology & Transformation Division plays a significant role. The Technology & Transformation Division includes a number of teams covering cyber security, enterprise and member platforms, integration, project management, and vendor management to name a few. The Legal & Company Secretary Division provides legal advice and support to the business, including the coordination of Board activity and adherence to corporate governance requirements. The Operations Division encompasses the People First Bank Payments & Digital Channels, Lending Operations, Banking Operations, Operations Risk & Remediation, Fraud, and AML Operations teams, and strives to fully support our member-facing teams and organisation to deliver the best experience to our members. Other key responsibilities include: Providing specialist compliance risk management support to ensure your designated Line 1 business unit/s understand and adhere to the requirements of the People First Bank Compliance Risk Management Framework. Conducting compliance control testing, identifying potential control gaps, implementing treatment plans, and managing actions to completion. This includes implementing additional controls to uplift compliance and the risk profile. Facilitating annual Compliance Obligations and Control Effectiveness Reviews. Assisting Risk/Obligation Owners in updating policies, procedures and training material relevant to your business unit, and providing key information about obligations management, including roles, responsibilities and processes. Ensuring Risk/Obligation Owners are aware of upcoming regulatory changes, as reported by Line 2, that may impact their relevant area/s. Assisting Reform/Obligation Owners in ensuring regulatory changes are implemented in a compliant manner, including the development/review of policies, procedures, system changes, training, assessing impact on the risk profile, and implementation of controls. Reviewing and identifying compliance-related incidents and potentially reportable situations, as part of the Incident and Issue Management Procedure. Managing compliance incidents, engaging with the relevant business unit SMEs to ensure incidents are appropriately remediated and the risk of future non-compliance reduced or avoided. Ensuring required information is provided to Line 2 to ensure compliance breaches are reported to the relevant regulator in a timely, compliant, and accurate manner. Supporting business units in preparing and contributing to returns/attestations/certifications/consultations to regulatory bodies as appropriate. Preparation of necessary submissions and reports for Management and Board Committees. Assisting in Compliance Obligations Register implementation and ongoing operation, including the implementation and completion of attestations. Overseeing the completion of Line 2 Assurance compliance actions relevant to your business units. Establishing and maintaining excellent working relationships with internal and external stakeholders. About you: We’re looking for someone with a keen eye for detail and an analytical mindset, who isn’t afraid to challenge the status quo. It’s also critical that you have strong communication skills and the natural ability to collaborate and engage with others to drive continuous improvement. We are seeking someone who is highly adaptable, able to take initiative, and confident in taking on projects and running with them, keeping things on track, and delivering results with a good degree of independence. You must be able to demonstrate in-depth experience in compliance obligations relating to a financial institution including fraud, anti-money laundering and counter-terrorism financing, technology compliance obligations, and corporate governance requirements, in addition to: Minimum 5 years of experience in compliance risk management in a financial institution, preferably in retail banking. Demonstrated experience in control design and testing. Experience and sound understanding of APRA and ASIC regulatory requirements. Excellent knowledge of reporting procedures and record keeping. Demonstrated desire to work in a fast-paced, challenging environment whilst maintaining a positive attitude. Why you’ll love working with us: People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment. You’ll have access to financial and lifestyle benefits to support your success and individuality: Flexibility and hybrid working arrangements. Enhance your salary with discounts on banking, health insurance, and shopping across Australia. Advance your career with training, study support, and project opportunities. Competitive leave benefits that empower employees to take time for themselves and loved ones. Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program. Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives. Be recognised for your contributions through our peer-driven recognition program. A bit about People First Bank: In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank. We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states. With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work. Apply online now: If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by Sunday 23rd February 2025 . We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process. #J-18808-Ljbffr