Compliance Officer for an NDIS Provider in Australia (Home Based Full Time)

Job Description

Compliance Officer for an NDIS Provider in Australia (Home Based Full Time) Penrith, Australia | Posted on 03/10/2025 Work Schedule Monday - Friday; Between 8:00 am - 5:00 pm Australian Eastern Standard Time City Penrith State/Province NSW Country Australia Client Location Australia Work Location Home Based - Philippines Job Type Full time Client Information The client is a registered NDIS provider that specialises in Supported Independent Living, in-home support and community access. Job Description Administrative & Compliance Support • Maintain and update compliance records, policies, and procedures to ensure accuracy and accessibility.• Assist in the preparation and submission of compliance reports, audit documentation, and regulatory filings.• Manage document control, including tracking approvals, version control, and filing compliance-related documents.• Support incident management processes by recording, tracking, and following up on actions.• Assist in maintaining registers for restrictive practices, WHS incidents, and other compliance-related matters.Desktop Audits & Reporting • Conduct regular desktop audits to monitor adherence to compliance requirements.• Analyse compliance trends, incidents, and audit findings to identify potential risks and areas for improvement.• Generate routine and ad-hoc compliance reports, dashboards, and data summaries to support decision-making.• Monitor key compliance indicators and escalate concerns to the Participant Excellence and Compliance Manager as needed.Policy & Process Management • Assist in drafting and updating policies, procedures, and compliance checklists.• Support internal training initiatives by preparing materials and tracking staff participation.• Maintain records of staff compliance with training, certifications, and background checks.• Track and follow up on action items from audits, investigations, and regulatory reviews.General Compliance & Risk Support • Respond to basic compliance-related inquiries from internal teams.• Support the resolution of minor compliance issues by providing relevant documentation and guidance.• Assist in the management of compliance-related registers, ensuring they are up to date.• Help with the coordination of compliance-related meetings, including scheduling, agenda preparation, and minutes. Must Haves • This role is open to Filipino citizens residing in the Philippines only.• Experience in compliance administration, risk management, or governance (preferably in the NDIS, healthcare, or regulatory sectors).• Strong administrative skills, with a focus on document control, data entry, and process management.• Proficiency in Microsoft Office (Excel, Word, Outlook) and compliance-related systems.• Ability to conduct desktop audits, generate reports, and track compliance metrics.• High attention to detail and accuracy in handling compliance documentation.• Ability to follow structured processes, work independently, and manage multiple tasks.• Strong written and verbal communication skills to document and relay compliance information effectively. Home Office Requirements Please only apply for this role if you have the following home office requirements:• Perfectly working headset and webcam• Stable internet connection of at least 25 Mbps• Up to date computer system with a minimum of Windows 8 or Mac OS X• Quiet room with no distractions or background noises• A backup plan if the power goes out or if your internet connection becomes unstable during your shiftOnly applicants meeting the strict criteria above will be contacted. #J-18808-Ljbffr