Freight Forwarding Customer Service
Add expected salary to your profile for insights Customer Service Role – Freight Forwarder Gold Coast Burleigh Heads Join... more info
Customer Care Specialist - Forwarding
Salary:
60.00 - 80.00
Posted:
10-02-2025
Category:
Customer Service
Sydney,
Job Description
Global Employer This company is a recognised leader in the Freight Forwarding industry. They offer first-class service, products and solutions and maintain the highest standards.You will enjoy the professional environment and resources and most importantly strong leadership and career development opportunities, plus exposure to an enviable portfolio of customers.The Role This is a traditional Freight Forwarding Customer Service role where you will be the primary point of contact for a dedicated portfolio of customers. Your duties will include all client facing activities - quotes, bookings, client meetings. You will join a friendly team with a supportive direct manager.Previous experience in Freight Forwarding is essential and experience with CargoWise1 is highly regarded. Action Purchase Orders from client with the requested ready date and delivery date and the shipment method (air freight / sea freight) Inform clients of shipping options, timelines, trans shipments, or regulations affecting shipments. Co-ordination of shipments with transport, shipping lines and destination representatives Quotations and reporting, including PO reporting and tracking Customer and site visitations (as required) Tracking of all international shipments for your client portfolio Data collection, analysis and recording Experience we are looking for: A minimum of years in a Customer Service related freight forwarding role in Australia CargoWise1 experienced preferred Exceptional interpersonal skills Solid employment history Great communication skills a must Knowledge of INCO terms High level of organisation / time management Full Australian working rights Salary: Competitive Salary (Negotiable pending experience)Location: SydneyBenefits: 2 days WFH (after successful probationary period) Robust infrastructure and resources Strong internal training and development Supportive and stable management team Close to public transport Contact: Apply now or contact PATH4 for a confidential discussion.#J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 10-02-2025
Category: Customer Service
Sydney,
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