Customer & Dispatch Coordinator
Our Company We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's... more info
Customer Coordinator
Salary:
60.00 - 80.00
Posted:
08-02-2025
Category:
Project Process Management
Newcastle,
Job Description
Port Waratah Coal Services is a world-leading logistics and material handling facility, driving economic growth in Newcastle and the Hunter region for over 45 years. We specialise in receiving, stockpiling, blending, and loading coal for export. At Port Waratah, we believe in our obligation to operate responsibly and sustainably, and we encourage a culture of shared responsibility and accountability through all levels of our business. We build strong relationships and work cooperatively with our people, customers and our community to continuously improve our performance and contribute to a smart, sustainable and vibrant Newcastle. We seek individuals who bring diverse perspectives, a continuous improvement mindset, and align with our core values of caring, excellence, integrity, and progress. Job Description About the role: Reporting to the Customer Specialist, this role administers Port Waratah’s customer contracts and serves as the first point of contact for shipment applications, working closely with customers to build and grow relationships based on our values, mutual trust, and understanding. This will include: Proactively engage with and maintain a good rapport with Customers. Understand and apply Port Waratah’s commercial agreement, contracts, and operating protocols to achieve our customers service expectations. Managing shipment applications, including record management, settlements, and the vessel nomination process. Conduct capacity and performance management by reviewing vessel and equipment data. Desired Skills and Experience Desired Skills and Experience: Excellent communication, negotiation, and influencing skills. Good time management and analytical skills. Ability to problem solve under pressure. Understanding of port, logistics or transport operations. Ability to interact in a professional manner with all levels of internal and external stakeholders. For initial inquiries or assistance with your application, please call Adrian Button or Jaimie Nolan from Beilby Downing Teal on (02) 4044 0400. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 08-02-2025
Category: Project Process Management
Newcastle,
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