Customer Service Officer – Corowa NSW – casual
Customer Service Officer (CSO) – Corowa – casual Play a pivotal role in providing exceptional retail service to our... more info
Customer Service Officer – Corowa NSW – casual AGnVET
Salary:
60.00 - 80.00
Posted:
01-03-2025
Category:
Customer Service
Job Description
Customer Service Officer (CSO) – Corowa – Casual Play a pivotal role in providing exceptional retail service to our customers. This is a great opportunity for career growth within a strong rural sector-based business. We are seeking a casual team member to assist us throughout the year during periods of leave and during peak seasons (e.g., March, April, and May). If you have flexibility, live locally, and would love to work in a great team, please keep reading. About the Role Deliver consistently high levels of customer service by ensuring all customers are approached and provided with adequate support to meet their needs and expectations within branch and warehouse areas. Ensure internal customers receive consistent high levels of service as required by AGnVET Services Customer Service Standards. Provide service to customers – approach and assist all customers in-store and over the phone in a timely manner, asking relevant questions to establish their needs and expectations while providing solutions. Maintain and work within AGnVET Services Customer Service Standards – continually implement activities to identify and meet customer needs and expectations. Coordinate all warehouse product processes in line with AGnVET warehouse procedures – ensure accurate movement of goods, advise on discrepancies, process all goods received, dispatched, and transferred. Maintain a safe and clean warehouse and yard area – ensure compliance with legal storage requirements and keep all areas tidy. Assist with store stock control – input all goods received into the product recording process and carry out stock takes as per AGnVET Services stocktake process. Coordinate pricing of all products/services – input all pricing via AGnVET Services pricing process/policy. About You Essential: Forklift licence; Cert III in Retail or minimum 2 years retail or warehouse experience; Basic computer literacy in Microsoft Office (e.g., Outlook, Word, Excel) and financial software; Well-developed interpersonal and communication skills, including the ability to work with a diverse range of people; Ability to work successfully both autonomously and as part of a team; Problem-solving skills appropriate to the role; Excellent customer service skills; Current valid driving licence; A self-starter with the ability to work autonomously and as part of a team. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 01-03-2025
Category: Customer Service
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