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Customer Service Operations Coordinator

Salary: 80.00 -  100.00
Posted: 19-01-2025
Category: Customer Service
Sydney, 
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Job Description

Leading home appliance business with international brand presence has a new permanent opportunity for a Retail Operations Specialist B2B. Bullet Points International Electrical Brands Sydney CBD office Full Job Description Our client is a leading home appliance business with high brand awareness throughout Europe, USA and Asia. They're focused on building a strong and dynamic customer service team, committed to delivering excellent service and meeting both business and customer needs. Responsibilities: Stakeholder Collaboration : Work closely with sales reps, warehouse teams and internal departments. Order Management : Process, track and oversee customer orders with precision and efficiency. Delivery Coordination : Manage daily deliveries and pickups, ensuring SLAs are met. Retailer Support : Serve as the primary contact for retail partners, handling inquiries and resolving issues. Administration : Maintain accurate records, order books and reports. Requirements: Experience : 3+ years in customer service, logistics or sales operations. Skills : Proficient in Microsoft Office and CRM systems (Zendesk is a plus). Communication : Clear, professional verbal and written skills. Mindset : A proactive, detail-oriented problem solver who thrives in a fast-paced environment. If you're customer-centric and looking to work with an energetic team, please apply now by attaching your resume and cover letter immediately! Seniority level Mid-Senior level Employment type Full-time Job function Industries: Appliances, Electrical, and Electronics Manufacturing, Retail, and Retail Apparel and Fashion #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 19-01-2025
Category: Customer Service
Sydney, 

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