Customer Service and Sales Support Officer

Job Description

Customer Service and Sales Support Officer Apply now Job no: 100339Work type: Full time - PermanentLocation: MelbourneCategories: Administration, Services Permanent - Full Time Position (Flexible) Band 4 - $70,961.52 - $76,364.20 + super + RDO (RDO applicable for full time 38 hours per week only) Supportive and Friendly team environment where we value growth and development Excellent employee benefits and competitive hourly rates Work in a dynamic and collaborative environment An exciting opportunity exists to join the Yarra Leisure Customer Experience team as the Customer Service and Sales Support Officer. This role will allow you to develop a positive team culture through your effective leadership skills, strong communication and drive to deliver exceptional customer service. We are looking for a dynamic, highly skilled and motivated individual to join our fast-paced and supportive team. The successful candidate will: Undertake and maintain systems and processes that support the effective administration of the customer service team. Assist with coordinating the daily administrative functions of the Customer Experience team including roster management, retail and merchandise stock management, purchase ordering, responding to customer enquiries and ensuring all customer service areas are presentable. Support the Customer Experience Team Leader in the training and development of Customer Service and Member Experience staff. Be an active participant within the high achieving Leisure team, who contribute positively to our inclusive, constructive and community-focused culture at Yarra. Yarra City Council is a dynamic organisation. We pride ourselves on an inclusive culture and development of staff. We aim to make a positive difference in people’s lives. For further information see the position description or contact Justin White, Customer Experience Team Leader at . Applications close on Friday 28 March 2025 at 11:55pm. In your application, please include/attach your Resume and 1-page Cover Letter . In your Cover Letter, provide a brief overview addressing the Key Selection Criteria (KSC) as outlined in the Position Description. A separate document addressing KSC is not required. *This position is subject to satisfactory Police Check and Working with Children Check prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits. Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people. Advertised: 14 Mar 2025 AUS Eastern Daylight TimeApplications close: 28 Mar 2025 AUS Eastern Daylight Time #J-18808-Ljbffr