Customer Support Coordinator - Mordialloc Grove Care Community
Customer Support Coordinator - Mordialloc Grove Care Community Wednesday, 29 January 2025 At Opal HealthCare, we know that... more info
Customer Support & Administrative Coordinator
Salary:
60.00 - 80.00
Posted:
16-02-2025
Category:
General HR
Melbourne,
Job Description
BruntWork | Part time: less than 35 paid hours per week Customer Support & Administrative Coordinator Work Timezone - Must be a City eg London Melbourne, VIC Job Type: Part time - less than 35 paid hours per week Date Opened: 02/10/2025 Remote Job Industry: Other Job Description This is a remote position. Location: Remote Schedule: Flexible, 20 hours per week Type: Part-Time About the Role: We are seeking a highly organized and detail-oriented Customer Support & Administrative Coordinator to join our team. This role is pivotal in ensuring seamless customer support and administrative operations. The ideal candidate will be a proactive problem-solver with excellent communication skills and a passion for delivering exceptional customer service. Key Responsibilities: Monitor and manage the “Support” inbox, ensuring timely and professional responses to customer inquiries. Follow up with stores and internal teams to resolve customer issues efficiently. Organize and file actioned emails for future reference. Manage the Gmail inbox, including forwarding relevant emails to appropriate teams. Respond to Google Reviews and forward reviews to stores/managers for follow-up. Update Google Business Profiles with accurate information, including public holiday hours, images, and posts. Assist the Marketing & Content Assistant in managing replies to social media inboxes and comments. Process new Trade Portal account applications, verify ABNs, and grant access to approved accounts. Assist with event logistics, supplier bookings, and budget tracking. Qualifications: Proven experience in customer support, administrative coordination, or a similar role. Strong written and verbal communication skills. Proficiency in Gmail, Google Business Profile management, and basic administrative tools. Excellent organizational skills and attention to detail. Ability to multitask and prioritize tasks effectively. Experience with social media platforms is a plus. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 16-02-2025
Category: General HR
Melbourne,
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