Data & Performance Officer

Job Description

Primary Details Time Type: Full timeWorker Type: EmployeeLocation: Newcastle or Parramatta Type: 12-month fixed term contract Hybrid role The opportunity We have an exciting opportunity for a Data & Performance Officer to join our performance team on a 12-month fixed-term contract! In this role, you will be responsible for providing strategic analysis and delivering key reporting to support business decisions. You will play a pivotal role in identifying areas for improvement and driving performance enhancements using both qualitative and quantitative data. This is an ideal opportunity for someone with a strong analytical and strategic mindset who enjoys solving problems, investigating and storytelling through data. Your new role Deliver daily, weekly, and monthly reporting with the ability to provide strategic analysis and actionable insights for business improvements. Ensure compliance with relevant legislation, contractual, industry codes, and company policies. Review and manage process and policy improvements across the business unit. Collaborate with team members to derive conclusions and provide recommendations based on data analysis. Support the development and implementation of operational and organizational design initiatives. About you A minimum of 1 year of case management experience within Workers Compensation, preferably using Guidewire Claim Centre. Experience with data reporting and analysis is highly valued. Advanced proficiency in Microsoft Excel, with the ability to manipulate and analyse data effectively. Excellent written and verbal communication skills, with the ability to convey insights in a clear and actionable way. Strong strategic and problem-solving mindset, with a focus on identifying solutions to business challenges. Practical experience in continuous improvement methods and techniques. About QBE We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We’re proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment – what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance. Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice. 12 weeks’ gender-equal flexible leave for all new parents, including paid super. The ability to maximise retirement savings through voluntary super contributions and company matching. Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums. Additional leave and support through QBE’s Family Domestic Violence First Responder Network. Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners. Rewards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice. 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards. Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years. Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates. Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads). Family First accredited employer since 2021. Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at . Skills: Adaptability, Analytical Thinking, Business Process Analysis, Critical Thinking, Customer Service, Data Analysis, Detail-Oriented, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Report Writing, Risk Management, Standards Compliance, Trend Analysis. Application Close Date: 30/01/2025 11:59 PM. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr