Performance Manager – Performance & Executive Office
Take the next step. Be part of something bigger at Suncorp. Performance Manager – Performance & Executive Office Support... more info
Deployed ICT Service Performance Manager
Salary:
80.00 - 100.00
Posted:
17-02-2025
Category:
Business Development Strategy, Business Intelligence Analysis
Canberra,
Job Description
APS 6 - Deployed ICT Service Performance Manager $91,702 - $104,753 + up to 15.4% Superannuation Canberra - ACT The Role The Service Performance Manager oversees service management processes, contracted service and operational level agreement definitions, and service reporting.The Service Performance Manager will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work. They will exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures.The Service Performance Manager will have considerable level of stakeholder engagement and will liaise with stakeholders in relation to complex issues. They will be required to identify, anticipate and respond to stakeholders’ needs and expectations to achieve work unit and Defence outcomes.About our Team The Directorate of Deployed ICT (D-ICT) operates within the J6 Operations Support (J6OS) Branch under the Cyber Operations Division (COD) within Joint Capabilities Group (JCG).D-ICT is a hybrid Systems Program Office (SPO) and Information Technology Service Management (ITSM) organisation, it operates and sustains network capabilities/products built for, and operating in, deployed environments that are not consistently serviced by the Defence Strategic Network as an extension of the Defence Single Information Environment (SIE).D-ICT currently supports the following products: Fleet Information Environment (FIE) Fleet Information System (FIS) Deployed Information Environment (DIE) Australian Mission Partner Environment (AUSMPE) Our Ideal Candidate Skills to perform critical and complex information and communications technology (ICT) analyst activities ensuring the organisation aligns to the Defence legislative, contractual and policy controls in support of the Australian Defence Force (ADF). Effective negotiation and strategic supplier relationship skills. Provide advice on performance metrics and compliance under broad direction.Effective problem solving, deductive reasoning skills and capacity to think strategically and develop plans and processes to enhance business outcomes. Skills to build and sustain positive relationships with team members, actively participate in teamwork and mentor organisational team members on performance compliance and agreed outcomes.Information Pack Opens in new window Start your application by clicking the "begin" button. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 17-02-2025
Category: Business Development Strategy, Business Intelligence Analysis
Canberra,
Related Jobs
Performance Manager
We are seeking a Performance Manager, you will be responsible for leading and navigating complex paid media accounts to drive... more info
Base Performance Manager
Business Function: Pilots & Flying Operations Parent Business Function: Pilots & Flying Operations Time Type: Full time Worker... more info
