Technical Support Engineer / IT Support Technician (AWDO-P12934) in Knowsley)
Technical Support Engineer / IT Support Technician who has good troubleshooting skills covering hardware, software, networks,... more info
Permanent opportunity in a growing business About Our Client Our client is a well-established entity in the healthcare sector, providing high-quality care services. With a large team of over 2000 dedicated staff members, the company operates across multiple locations ensuring excellence in care provision and a technologically advanced environment. Job Description Provide first line support to staff, troubleshooting hardware and software issues. Perform routine checks and maintenance on IT equipment. Assist in the installation and configuration of new systems and software. Ensure the smooth running of computer systems and ensure users get maximum benefits from them. Perform onsite repairs and maintenance as necessary. Log all technical issues and solutions in the helpdesk system for future reference. Participate in IT projects as required. Provide basic training to staff on new systems or software. The Successful Applicant A successful Desk Support and Onsite Technician should have : Formal qualifications in Information Technology or a related field. Prior experience in a similar technical support role. Strong knowledge of computer software and hardware systems. Excellent problem-solving skills and calmness under pressure. Strong communication skills, with the ability to explain technical issues clearly. Looking to grow their career and make a difference in a rewarding industry, building relationships with users. A full driving license, as some travel may be required for onsite work, although rare. What's on Offer A competitive salary package of AUD 75,000 - AUD 85,000 + Super Opportunity to work in a highly respected organisation in the healthcare industry. A supportive and professional work environment. Continuous opportunities for professional development. A rewarding role making a difference in the lives of others. If you're a dedicated and tech-savvy professional looking to make a real difference, we encourage you to apply for this Desk Support and Onsite Technician role. #J-18808-Ljbffr
Technical Support Engineer / IT Support Technician who has good troubleshooting skills covering hardware, software, networks,... more info
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