Developer (Salesforce Marketing Cloud)

Job Description

Select how often (in days) to receive an alert: New Opportunity | Permanent Full Time Discount on RACV Products | Competitive Salary About the Opportunity As the Developer (Salesforce Marketing Cloud), you will play an integral role in supporting RACV’s main enterprise channel for proactive engagement with Members, Customers and Prospects that drive business performance through awareness, affinity, consideration, purchase, use and renewal of all RACV products and services. As part of this, you will focus primarily on the design and execution of automated multi-channel campaign activities and customer journeys within RACV’s marketing automation platform, Salesforce Marketing Cloud (SFMC). The role interfaces with the immediate Data, Strategy & Analytics team and across the broader business including Technology, Digital & Digital Products, Brand and Marketing as well as individual product teams. Come along for a new journey You’ll be instrumental in ensuring our Data, Strategy & Analytics team delivers exceptional service. Here’s a glimpse of what you'll be doing: Establish a campaign delivery capability that is reliable, scalable and measurable in the execution of all campaign activities. Ensure seamless execution and deliveries of all campaigns across multiple channels, including integration into Salesforce and other digital mediums. Development of marketing automation campaign delivery framework, in the areas of automated and trigger-based campaigns and customer communications journeys. Identify and build data triggers for automated communications (e.g. journey entry events, decision splits, etc.) in the SFMC platform. Work in conjunction with Marketing teams to deliver and continuously optimise campaigns across the entire customer’s life cycle. Who we're looking for and what you'll bring. Thrive in an environment where people are at the heart of everything. You’ll come with: Degree Qualified in Computer Science or a related field. Strong knowledge and technical experience in managing data imports and writing SQL statements. Experience in SFMC components will be highly regarded, primarily Automation Studio and Journey Builder. Proven experience in developing, optimising and managing CRM and 1:1 campaigns and journeys. Ability to apply critical thinking and business acumen when designing solutions to business problems. Strong analytical and problem-solving skills with data driven approach. Excellent organisational and project management skills and high attention to details, with the ability to manage multiple time sensitive projects under tight deadlines. There’s so much on offer when you join RACV with benefits including: Our flexible and informal work environment which helps bring balance between work and home. Generous discounts on home and car insurance policies and RACV roadside care. Club Membership and great discounts across all RACV resorts. Discounts from corporate partners that are updated monthly. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know. Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Submit your CV via the link below. Note for Recruitment Agencies/Search Firms: This role is being managed by RACV Talent Acquisition and we will not accept unsolicited resumes/applications/candidate profiles from Recruitment Agencies/Search Firms. Please do not forward content to our job posting email addresses or RACV employees. RACV is not responsible for any fees and/or will not be held liable for any privacy or data breaches related to unsolicited resumes/applications/candidate profiles. How to apply: Click Apply Now and log in to your Candidate ProfileIf required, click Forgot your password to receive a link to reset. If you have not previously registered:Click Create an account to apply for our career opportunities; or Click Apply Now and create your Candidate Profile as part of your application. #J-18808-Ljbffr