Digital Marketing & eCommerce Coordinator

Job Description

People & Culture Business Partner at L'Occitane Australia L’Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practiced since the company was founded in 1976. We are an Equal Opportunities Employer and we're committed to ensuring that factors relating to our employees’ ability to perform workplace responsibilities, and to develop in their employment, are the only ones considered in the decisions about their career with L’OCCITANE. Building a more diverse and inclusive organisational culture is one of the ways we cultivate change. This involves building an inclusive workplace that makes our people feel safe from any sort of discrimination or harassment respected and valued for who they are as individuals. We recruit competent and positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity – and our commitment to sustainability. ABOUT THE ROLE: Reporting to the Head of eCommerce, this exciting opportunity will support the growth of L’Occitane Australia by contributing to the overall digital marketing strategy from campaign and content development, execution, and reporting across all owned and affiliate platforms. Key Responsibilities: Manage activities and initiatives according to the digital marketing commercial plan Collaborate with in-house designer and support the development of assets required for all digital channels (social media, paid ads, website/mobile, eDMs) Manage and improve online content/copy that is SEO compliant Develop weekly and monthly reports on conversion metrics across website using Google Analytics, SFCC, and various digital platforms Measure the commercial performance of digital marketing efforts using a variety of web analytics tools Develop reports and share monthly insights with the wider team to develop optimisation plans Own all website updates, including landing page creation, and SKU management. Knowledge of SFCC is advantageous for this position Maintain website functionality at all times that can assist with driving online sales conversions ABOUT YOU: 1-2 years’ experience working with an eCommerce CMS, ideally SFCC Proficiency in Microsoft Office Suite Excellent organisational skills and attention to detail Ability to thrive in a fast-paced, deadline-orientated environment Solid understanding of web design principles and analytics Excellent written, verbal, and interpersonal communication skills Ability to effectively communicate, collaborate and influence across departments PERKS/REWARDS: Flexible core work hours/hybrid working model Generous staff discounts on L’Occitane products Generous paid parental leave for both primary and secondary caregivers! Skincare consultation + complimentary products Great career progression with a strong focus on training and development B Corp certified company Extra paid days off for special occasions If this sounds like the role for you, APPLY NOW! If you would like to have a chat or learn more about this opportunity, please reach out to ! #J-18808-Ljbffr