Director of Services

Job Description

Add expected salary to your profile for insights. Public Safety Training & Response Group is an independent, Australian veteran owned company helping people and organisations deal with an extensive range of emergency situations and delivering industry relevant and nationally accredited public safety training and response certifications. We save lives early with a highly resourced and respected team of responders and educators who provide specialised solutions to avert or mitigate crisis. Key responsibilities include: Provide Strategic Vision : Identify opportunities and build alliances, set clear strategic goals, and provide the environment and tools for the team to execute them effectively. Tech-Driven Leadership : Leverage technology to streamline processes, enhance client experiences, and maintain market competitiveness. Partnership & Stakeholder Management : Build strong relationships with stakeholders, including clients, partners, regulators, and investors where required. Governance & Regulatory Expertise : Thoroughly understand compliance and governance in business environments and build a team to execute. Growth-Focused Mindset : Assist the CEO in scaling the business in high-growth industries while maintaining operational excellence. Financial Management Knowledge : Understand financial management and implementation within the Emergency services and rescue sectors and navigate complex industry dynamics. Have very sound financial management control procedures. Innovative Problem-Solving : Find solutions to challenges and seize opportunities in an evolving market. Be able to take available information and make key directions and decisions in a very timely manner. Advocacy and Brand Management : Represent the company with media and in public forums and build strong reputation with key customers, stakeholders, and government departments. Minimum Qualifications and Experience: Minimum 10 years’ experience in either Military or Emergency services, within Australia, or overseas, with proven ability in improving business with metrics and KPI’s. Strong communication and interpersonal skills, with the ability to drive continuous improvement and change management initiatives. Excellent interpersonal and leadership skills with the demonstrated ability to develop and manage a high performing team and manage both internal and external stakeholder relationships at all levels of the organisation. Previous experience in an ISO accredited organisation, contract/commercial management experience, and strategic planning. Sound computer literacy, especially in regard to financial acumen, with experience overseeing budgets and reporting. Sound ability to manage multiple conflicting priorities, solve complex problems, and work under pressure. An understanding of federated business models and how they operate at Executive Leadership level with proven ability to support business growth. Advocacy and policy experience, with a demonstrated ability to influence and develop impactful partnerships in government and political landscapes to effect meaningful change. Ability to obtain a National Police Check, Defence Industry Security Clearance, and Working with Children Check. What we offer: Our ethos is ‘One Response. Do it once. Do it right.’ To achieve this: We invest heavily in the training of all our team members and enjoy a highly collaborative and supportive environment. Our office environment has everything you might need – from the Barista coffee machine to the Gym. Free onsite parking. Monthly Employee BBQ. Our people love the variety that their job brings, with no two days ever the same. Company supplied uniforms. Domestic and international travel opportunities. Opportunity to build and develop great people around you. Modern technology. Application Questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Service Director? Do you have a current Police Check (National Police Certificate) for employment? How many years' experience do you have with change management? How much notice are you required to give your current employer? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent/misleading/discriminatory. #J-18808-Ljbffr