Divert Case Manager

Job Description

We’re looking for a Case Manager – Divert to join our Toward Home Homelessness Services team based at Kent Town . Welcome to Lutheran Care! We are an energetic, forward-thinking, not-for-profit organisation, providing support to people who need it most. From South Australia to the Northern Territory, we offer a diverse range of vital community services, including homelessness support, foster care, emergency relief, financial counselling, family support, and NDIS disability services. Whoever you are, wherever you come from, we will walk alongside you, regardless of cultural background, sexual orientation, gender identity, belief systems or circumstances. Our programs aren’t just services; we're leading the charge to break down barriers and foster genuine inclusion and participation in our communities. With a focus on the future, we are embracing new technologies and expanding our services in innovative ways. If you are ready to be a part of a passionate team that’s making a real impact, we’d love to hear from you! About the Role We’re growing our services and looking for dynamic, values-driven individuals to contribute to our innovation and expansion. This role is an opportunity to make a tangible difference, shaping the future of services that empower clients to live their best lives. At Lutheran Care, we’re all about changing lives and building communities—and you could be part of that journey! Your Key Responsibilities: The Toward Home Divert Case Manager is responsible for supporting those who are ‘first time’ in the homelessness system, including those who are about to become homeless, or returning to the homelessness system after a period of 12 months or more. The Divert Case Manager will address the immediate housing crisis, assist to secure emergency housing and provide crisis support through client-centred case plan development to those who are referred by Access Workers. Provide client-led case management, ensuring appropriate interventions are allocated for each client which includes support, referral, advice and advocacy. Assist families and individuals to address presenting issues impacting on secure housing, such as mental illness, substance use, physical health and life skills. Ensure accurate, confidential and meaningful records on clients are appropriately kept within the data system, within nominated timeframes. What’s in It for You? We believe great work deserves great rewards. When you join Lutheran Care, you’ll enjoy: You're Amazing Day – a day off just for you! Paid parental leave Access to free, confidential counselling sessions A kind and awesome workplace culture Flexible working arrangements to support work-life balance What You’ll Need to Succeed Certificate IV in Human Services. Qualifications in Community Services, Social Work, Psychology or similar will be highly regarded. Demonstrated skills in person-centred case management, assessment and referral within a trauma-informed practice lens. Knowledge and experience of homelessness services, including the impact of past government policies on First Nations people. High level of interpersonal skills in dealing with clients, colleagues and stakeholders. Ready to Apply? We’d love to hear from you! Show us your experience and enthusiasm for the role by submitting your application below. If you would like a confidential chat about the role, feel free to contact Georgina Leader on 0476 756 292 . Applications must include: A current resume. For more details and to apply, visit: Applications close February 21st 2025 . Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply to join us in our vision of “changing lives and building communities”. Please note, Lutheran Care retains the right to close this advert earlier upon identifying a suitable candidate. #J-18808-Ljbffr