EL1 Delivery and Application Service Manager

Job Description

EL1 Applications Delivery and Service Manager About the opportunity AUSTRAC, Australia’s financial intelligence agency, is evolving to strengthen its fight against money laundering and terrorism financing. As we expand our regulatory reach and broaden our digital transformation, we're seeking a Delivery and Application Service Manager to lead the delivery, enhancement, and support of critical business applications. In this role, you’ll oversee application services, drive continuous improvement, and collaborate with stakeholders to ensure seamless, secure, and efficient technology solutions. Your leadership and knowledge of various agile methodologies will be key in fostering innovation, optimising service delivery, and supporting the agency’s evolving digital landscape. As a leader, you are a multiplier, guiding cross-functional teams and creating an atmosphere where people feel empowered and encouraged to contribute their best ideas.If you embrace challenges diligently, are passionate about leading teams in a collaborative environment, and eager to make a meaningful impact, we encourage you to apply. What are we looking for While we are looking for these capabilities, we consider transferable skills and encourage applicants who embody AUSTRAC's culture and values to apply. Key Duties In this role, you'll put users at the heart of everything you do, driving innovation and quality assurance, and elevating the user experience in every solution we create. Eligibility To be eligible for this role you must meet the necessary requirements. Affirmative Measures This vacancy is also being advertised under Affirmative Measures. To apply under Affirmative Measures, you must be an Aboriginal and/or Torres Strait Islander person. For more information, please visit the APSC Guide for Aboriginal and Torres Strait Islander applicants. Please indicate in your application if you are applying under Affirmative Measures by ticking the relevant box in the application form. Why AUSTRAC? Flexible, hybrid work environment: We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring, and other personal commitments of employees outside of work. AUSTRAC currently operates under a hybrid work arrangement.Diversity and Inclusion: Our core values of diversity, inclusion, and integrity drive everything we do. We actively encourage applications from Indigenous Australians, people with disabilities, LGBTQIA+ individuals, people with diverse linguistic and cultural backgrounds, and those of mature age. We recognise that united behaviours and mindsets will support our agency today and guide us into the future.Employer of Choice: We have a strong reputation as an Employer of Choice, renowned for our exceptional work culture and outstanding employee census results which highlight our dedication to creating a positive and engaging environment. Closing Date Applications close at 11:30 pm on 24 March 2025 . For enquiries, please contact: Candidate Pack - EL1 Delivery and Application Service Manager Opens in new window Candidate Pack - Delivery and Application Service Manager Opens in new window Start your application by clicking the "begin" button. #J-18808-Ljbffr