EL2 - Digital Delivery Manager, Digital Delivery Branch

Job Description

The opportunity we have available Organised within the Chief Operating Officer Group within the department, Information Technology (IT) Division's purpose is to connect people and technology, empowering the department to excel. ITD is responsible for the consolidated provision and support of stable and secure IT Systems, applications and services to all department users across all States and Territories, including Indian Ocean Territories and Norfolk Island, as well as supporting seven Ministerial offices, and coordination with portfolio entities. Our ITD provides the digital collaboration and communications tools necessary to connect a geographically dispersed workforce and to optimise hybrid working arrangements. We manage industry and public facing digital systems, deliver desktop services to over 2,400 staff, support over 30 office locations across Australia and oversee the department's cyber security capability. The Digital Delivery Branch (DDB) within ITD partners with business areas and stakeholders to design, develop, implement, and support modern and innovative digital solutions, including Business Applications, ICT Technology Infrastructure uplift, and large building fit out projects. Our Digital Delivery Managers are part of ITD's leadership team and play a crucial role in driving the delivery of projects for the department, ensuring alignment with the Department's IT Strategic Plan. They work with multidisciplinary teams, internal and external stakeholders, and the senior leadership team to ensure successful delivery and outcomes. As leaders in the division, our Delivery Managers also have a key role in shaping the strategic direction of ITD and culture of our teams and are expected to contribute to developing a high performing team across the division. We are looking for motivated, innovative, and driven leaders to join our team as we progress a number of exciting IT modernisation activities that will transform the way we work and deliver IT services for the department. Experience in IT delivery is essential for the role. We are also looking for someone who is passionate about contemporary technology, delivery practices and ensuring that users are at the heart of the services we provide. In this role, you will be supported to enhance your delivery and leadership skills through learning and development opportunities and working alongside industry partners. Due to the nature of IT delivery these roles fluctuate in team size and subject matter, it is expected that the successful candidate has the ability to remain flexible and be adaptable to different delivery requirements based on what the departments priorities are at the time. The key duties of the position include What will you do? You will be leading multidisciplinary teams to implement modern and innovative solutions that meet the needs of the department. You'll work closely with stakeholders across the Division and the broader department, often partnering with our Business areas to implement complex solutions that support their specialised business needs. Key responsibilities: Play a key role as a leader within the Division, contributing to the strategic direction and influencing change. Focus on continuous improvement for the department's IT systems, procedures, practises and project delivery methodologies. Build and maintain high performing teams. Provide delivery and technical leadership and advice and mentor junior staff. Accountable for the successful delivery of IT project outcomes to support the needs of the department. Manage demand and prioritise workloads across project delivery streams. Section planning including workforce and budget management. Who are we looking for? The successful candidate for this position will be able to demonstrate their capability against the Executive level 2 Work level standards. Our ideal candidate sets and translates vision into tangible actions, leads and inspires a connected and innovative team, influences stakeholders, resolves complex issues and delivers outstanding digital and end user services. You should be solutions focused, proactive, flexible and agile. We are looking for candidates who can demonstrate an ability to: Think strategically, evaluating complex information from a variety of sources to make connections and sound decisions exercising good judgement. Inspire and drive innovation through identifying opportunities for change and improvement across ways the division and our services. Build and lead high performing teams in a dynamic environment and achieve quality outcomes that are aligned to stakeholder and organisational needs. Contribute to building a positive and healthy team culture in the division, leading by example and mentoring emerging leaders. Deliver complex Business application and/or infrastructure projects with a passion for user centred design at the core of the delivery. Achieve results and quality outcomes working with limited supervision to deliver multiple activities at any given time, often within tight timeframes. Collaborate across diverse teams, using your exceptional interpersonal and engagement skills to engage with senior leaders and a wide variety of stakeholders, valuing different perspectives, contributions and backgrounds. Develop and maintain productive working relationships with key stakeholders including colleagues across the division, IT executives, staff in the department, and industry partners. Communicate effectively, both written and verbal, to build consensus and influence decision making among internal and external stakeholders. Have a growth mindset with a willingness to continue to learn, develop, and foster an environment for team members to do the same. We encourage candidates from diverse backgrounds and experiences to apply. #J-18808-Ljbffr