ERP Systems Analyst

Job Description

This key position will manage the ongoing availability, maturity and effectiveness of Finance & Technology ERP systems to help drive business performance and operational efficiencies. Working closely with internal stakeholders, SMEs, decision makers, vendors and our technology division, this role will partner with our organisation as a trusted business advisor and change-champion. What are we looking for? Proven system administration experience with Technology One ERP systems particularly Financials and Corporate Performance Management modules in a fast-paced environment Technical experience with ETL’s and BPA Ability to conceptualise and understand data models and data flows within systems Curiosity and a drive to learn new skills Strong understanding of business processes in finance, HR, procurement, etc. Ability to translate business needs into technical configurations. Strong problem-solving skills, using a methodical and creative approach with critical thinking to resolve system issues Continuously identifying areas for improvement and the ability to work autonomously Clear and concise communication skills both written and verbal What will your key responsibilities include? Collaborating with end-users to understand system requirements and resolve issues. Customising system settings to align with business needs. Troubleshooting and solving technical problems to ensure system efficiency. Working closely with cross-functional teams to deliver cohesive solutions. Using strong communication skills to influence the business and be the go-to expert. Performing system maintenance, customisations, and configurations to meet user requirements. Managing incidents efficiently, ensuring adherence to SLAs, and escalating issues when necessary. Vendor Management: Overseeing vendor relationships, ensuring adherence to SLAs, resolving escalated issues, and fostering collaborative partnerships. Supporting project teams in successfully deploying major ERP-related business solutions into production. What can you expect from us? NGM Group employees can take advantage of the following work perks: Health and wellbeing; Fitness passport, corporate health insurance and annual flu vaccination. Lifestyle and giving back; Hotel discounts, 14 weeks paid parental leave, two community volunteer days and three recreational leave days per year. Professional advancement; Flexible work arrangements, recognition programs and employee referral program. About us We’re NGM Group, and we offer retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent. We have fresh energy and big goals for our customers, and our people are key to us achieving this success. If you’re ready to be part of a team that puts the customer first and enjoys a challenge as the path to growth and innovation, then … we want you! Collectively, we’re the largest customer-owned bank based on net assets and the 10th largest Australian-owned bank for household deposits. A financial powerhouse headquartered in the Hunter, we have a workforce of more than 1,800 people and total assets of more than $20 billion. NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment , comprehensive background check , Bankruptcy Check and a National Police Check . We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger. #J-18808-Ljbffr