Employee Listening Manager

Job Description

Join our global Workforce Insights team during this exciting time as we continue to evolve the way we listen to employees. We are creating an integrated listening strategy to help leaders understand the experiences of our people at key moments in their employee journey, from pre-onboarding to exit. To support the implementation of our employee listening strategy, we are expanding our Employee Listening team and are looking for a Manager, to deliver employee listening programs end-to-end. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? Reporting to the Employee Listening Lead, you will execute the delivery of surveys and other human-centred design activities end-to-end, including building surveys and dashboards, contributing to and managing key components of Macquarie’s global employee listening roadmap. You will collaborate closely with Talent, Acquisition and Development professionals, Workforce Insights team members, as well as other subject matter experts and cross-functional teams to document requirements and deliver projects. In addition to cutting through technical detail, to turn data into insights, and in consultation with People and Culture, enable business leaders to understand the experiences of their people. This role will also see you proactively stay up to date with Qualtrics software developments, considering how they can be harnessed in your work, and keep abreast of industry best practices and emerging trends in employee listening more broadly. What you offer Experience with managing employee listening programs and platforms. Qualtrics, Excel, Jira, Gen AI will be some of the tools you will use on a regular basis. Your previous experience in and/or ability to learn will be a key to success in the position. Experience in independently delivering pulse surveys, annual engagement surveys, lifecycle surveys and other human-centred design activities. Strong numerical data capability, proficient in Excel and statistical analysis - ensuring data integrity, quality, and accuracy are maintained across all programs. Utilize analytics to interpret employee feedback data, identify trends, and generate actionable insights to drive organizational improvements. Strong program and stakeholder management skills, with proven ability to balance project work with BAU and feel comfortable juggling priorities, keep projects and project teams on track, and stakeholders updated on progress. Strong communication and consulting skills – able to communicate complex concepts/data in straightforward, accessible language in writing (PowerPoint and Word) and orally to senior audiences. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Financial Management, People and Engagement Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally. Employee Benefits Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: Hybrid and flexible working arrangements One wellbeing leave day per year and up to five additional days leave based on length of service Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Access to a wide range of learning and development opportunities Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. #J-18808-Ljbffr