Enterprise Change COE Manager

Job Description

Press space or enter keys to toggle section visibility Name: Australia Post Ref #: 12368740 Opening Date: 05-Mar-2025 Work Type: Permanent Full Time Description & Requirements Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and our people. We’re moving forward and we want you to come along for the ride. About the opportunity We’re looking for an experienced and strategic change management practitioner to lead our Enterprise Change Centre of Excellence (CoE). As a key member of our Enterprise Change Leadership Team , this role will be at the forefront of uplifting Australia Post’s change management capability and cultivating the next generation of change managers and leaders.Reporting to the Head of Enterprise Change, you will be involved in creating and implementing a strategic plan for future change capability needs, managing the Change Maturity Assessment activity, and refining the Change Delivery Framework. As a key contributor in uplifting change capability, you’ll help shape the future of Australia Post, enhancing our overall effectiveness and driving the successful delivery of our strategic objectives. What you’ll deliver with us Establish strong governance structures to ensure accountability and transparency in change initiatives. Establish a holistic view and operating rhythms for reporting of change activities and impacts across the enterprise (single view of change). Define and manage the change career pathways and competency development for the change team and partners. Partner with People & Culture and business areas to build leader capability to effectively lead and sustain change and support and embed enterprise culture change. Collaborate with Project Management Offices to build change capability within project teams and early in the project phase to define and scope change needs. Work with Change practitioners to grow the change practice and further develop the team’s capabilities. Foster a network of change champions to promote best practices and sustain momentum for change initiatives. About you Degree qualified in business or a related field, or demonstrated business experience. 10+ years' experience with end-to-end project management of complex, cross-functional projects and teams. Demonstrated experience using change management principles, theories, practices, and project management disciplines, including business benefits realization and their application to programs of work (Prosci or equivalent accredited). Exposure to working with multi-disciplinary technical and functional teams across business divisions e.g. Operations, People, Finance, IT, Procurement, Property which demonstrates the successful management and integration of change programs. Knowledge of project management disciplines and associated industry standards (e.g. PMI), and understanding of Waterfall and Agile/SAFe delivery mechanisms. Relevant (intermediate) understanding of technical, legislative, contractual, and compliance obligations affecting program/project. Demonstrate proven experience in managing projects of varying size and disciplines - meeting business-critical deadlines across multiple assignments preferably within large, complex organizations. Excellent communication (written and oral), negotiation, consulting, presenting skills and facilitation of large groups to gather requirements from stakeholders/business functions. Strong commercial and financial acumen. How we’ll deliver for you Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders, and walks of life. We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day. They’re the TIES that bind our team together. Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose. We're delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders, and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+, and Refugees. We are one of the largest organizations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on See and hear more about what it's like to work in business support with us: #J-18808-Ljbffr