Events & CPD (Continuing Professional Development) Administrator

Job Description

Type and Location: Australian Psychological Society National Office / Sydney, NSW - Other, Melbourne, VIC - Other, Brisbane, QLD - Other, Adelaide, SA - Other, Perth, WA - Other, Hobart, TAS - Other, ACT, Northern Territory, Working Australia Wide Listed By: The Australian Psychological Society Ltd on 31 Jan 2025 Events & CPD (Continuing Professional Development) Administrator About the Australian Psychological Society (APS) The Australian Psychological Society (APS) is the foremost professional body and voice for psychological science and practice in Australia. From professional development and support services to advocating in government, we cater to the needs of members and help grow the capacity of the psychology workforce. While in the general public we provide the psychology information and tools people need, ultimately we serve our purpose of improving the mental health and wellbeing of the Australian population. About the Role The Events and CPD Administrator sits within the APS Professional Development Team and is responsible for providing customer service and event coordination support to the Professional Development team in relation to all webinars and virtual supervisor workshop sessions. The Events and CPD Administrator acts as the key contact for troubleshooting participant issues, providing support to facilitators and presenters for live online webinars and ensuring the post webinar processes are completed in a timely manner. Due to the nature of the position and industry, the successful candidate must be available to work outside normal business hours. In addition to this, the Events and CPD Administrator will work within the team to action all incoming correspondence (both phone and email) to the APS Professional Development Team. This is a part-time (0.8FTE - 4 days per week), ongoing position that is open to applicants anywhere in Australia. Our Ideal Candidate We are looking to recruit a motivated and passionate individual. Key Selection Criteria includes: Minimum three (3) years’ work experience as an administrator preferably within a customer service environment or a member-based organisation. Advanced skills in Word, Excel, PowerPoint, web-based software, email systems, and other MS software, events, and online meeting software/platforms. Thrive in a team-based environment and proven ability to also work independently when needed. Demonstrated delivery of high-quality customer service (both internal and external). An ability to quickly acquire skills in new IT systems (databases) and learning management systems (LMS). Why work with the APS? Access to salary packaging benefits including Salary packaging Living allowance $15,900 (net) & Meal Entertainment Benefit $2,650 (net) putting more money in your pocket. Flexible approach to work with no mandated days in the office to provide better work/life balance. Great social environment to keep us connected. 12 weeks paid parental leave. 3 paid volunteer days each year. Employee Assistance Program & Mental Health First Aiders. Staff access to Member Benefits Program. Paid Employee Referral Program, where you are rewarded for referring successful talent. Application Process Please include answers to the following questions in your application: Which of the following statements best describes your right to work in Australia? Do you have customer service experience? What's your expected annual base salary? Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays) How many years' experience do you have as an administration officer? Apply Now! Interested applicants should provide a brief cover letter and an up to date CV addressing the key selection criteria and emailing your applications to or alternatively apply by clicking here. #J-18808-Ljbffr