Executive Assistant to the CEO & Marketing Customer Service Associate

Job Description

Executive Assistant to the CEO & Marketing Customer Service Associate Are you ready to be at the heart of an exciting, fast-growing brand? Location: Must reside in Sydney This is a Hybrid Role Must have your own car Sarah Di Lorenzo is a clinical nutritionist on Channel 7's Sunrise and bestselling author, changing lives with her passion for health and wellness. Her 10:10 SDL Protein Bars are rapidly expanding, her brand is booming, and she needs an Executive Assistant to help take it to the next level. We need an ultra-organised, fast-thinking superstar who can juggle marketing, operations, customer service and project management with a positive attitude and a drive for excellence. What You'll Be Doing: Marketing: Assist the Marketing Team with marketing campaigns, manage social media responses, create content, and track analytics to grow Sarah’s brand. Operations: Keep things running smoothly by streamlining workflows, coordinating schedules, and handling business logistics. Customer Service: Deliver top-tier service, manage inquiries, and ensure Sarah's community feels valued and supported. Experienced Organiser: Handle emails, schedule meetings, and keep everything in check so Sarah can focus on her magic. Project Manager: Execute special projects, from book launches to product rollouts—keeping deadlines and goals on track. Event Extraordinaire: Help organise and coordinate Sarah's daily diary from speaking events, promotional activities, and brand collaborations. Research & Strategy: Stay ahead of trends, conduct market research, and provide insights to drive business growth and help grow the brand. About You: A proactive problem-solver who thrives in a fast-paced, ever-changing environment. A creative thinker with a passion for branding, marketing, and customer engagement. A detail-oriented multitasker who keeps everything running like a well-oiled machine. A quick-thinker who can pivot at a moment’s notice (because no two days are the same). A fun, high-energy individual who loves a challenge and isn’t afraid to roll up their sleeves! Tech-savvy with experience in digital marketing and project management tools. What You Need: Preferred - a Degree in Business, Marketing, Communications or similar course. 2+ years of experience in a similar role (preferably in a fast-paced business, wellness, retail or media environment). Proficiency in Microsoft Office, Google Workplace, Canva, Xero, Excel Spreadsheet and Shopify. Strong communication skills (both written and verbal). A can-do attitude with a knack for making things happen! Why Join Us?: Competitive salary plus superannuation Career growth & skill development opportunities Participation in an influential brand in the health & wellness industry Experience in a fast-paced, exciting environment where every day is different Flexible working arrangements Ready to be part of something amazing? If you’re a dynamic, driven and passionate individual looking for an exciting opportunity to make an impact, we want to hear from you! To Apply: Send your resume and a cover letter explaining why you’re the perfect fit to (please only send your resume via this email address - please do not message Sarah directly or via social media.) Seniority level Entry level Employment type Full-time Job function Administrative Industries Retail Health and Personal Care Products #J-18808-Ljbffr