Export Operator

Job Description

Job Purpose An exciting opportunity for an Export Operator to join our growing team! This role will be responsible for managing the end-to-end shipping operation for our clients using DP World’s assets and systems, while maintaining our reputation and brand as a market-leading logistics service provider. The Export Operator will manage day-to-day operations for key clients, from bookings, processing shipments, liaising with transport through to invoicing and reporting. DP World offers flexible work from home arrangements. Key Accountabilities Process Export Sea bookings Register all booking details in DP World's ERP system (CargoWise – CW1) Lodge EDN, PRA, COO, RFP Arrange origin cartage Lodge FI on carrier portal Arrange billing & process service provider invoices Liaise with Overseas Agent as required Create & maintain SOPs for client profiles Provide the highest level of customer service to clients by being responsive, cooperative, and knowledgeable Demonstrate problem-solving capability and escalate issues with management in a timely manner Actively participate in weekly department meetings and follow management directives for task allocation, reporting until completion. Follow export SOP and KPI requirements Qualifications, Skills and Experience The successful candidate will possess the following: 3-5 years’ experience in export operations preferred, sea freight (mandatory) Experience using freight forwarder software, CW1 (highly regarded), or Expedient or the like Experience dealing with carriers, transport companies, terminals, Customs, AQIS, 1-Stop Team player, able to coordinate and share responsibilities with other team members and/or departments Excellent problem-solving and communication skills Capable of following management directives, SOPs, and KPIs Excellent understanding of the supply chain from an Australian perspective Supporting equality DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the worldwide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse, and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people and has ports and terminals in 17 locations. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics, and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Application details Click "Apply" to apply now. #LI-TA1 #J-18808-Ljbffr