Financial Wellbeing Capability & Communication Lead

Job Description

Financial Wellbeing Capability & Communication Lead Department: AR FWR Division: Australia Retail Location: Melbourne About Us At the heart of ANZ Plus is a talented, high-performing team with big ideas. We’re building products, services and experiences that will not only provide our customers with enhanced banking functionality but empower them to make better financial decisions and improve their financial wellbeing. About the Role Responsible for elevating ANZ’s understanding and ability to apply financial wellbeing amongst our staff. You will design and implement a program of work to uplift the organisation ensure our staff are equipped to champion financial wellbeing confidently and effectively. What will your day look like? Strategic Planning: Develop a "from-to" roadmap for financial wellbeing, clearly articulating desired outcomes and actionable steps to achieve them. Capability Uplift: Create and deliver programs, resources, and training initiatives to build financial wellbeing knowledge and skills across the division. Stakeholder Engagement: Collaborate with key stakeholder groups (e.g., Marketing, Frontline, Brand) to align narratives and ensure consistency in how financial wellbeing is discussed and understood. Implementation Leadership: Drive the delivery of the financial wellbeing strategic plan, ensuring milestones are met and outcomes are achieved. Resource and Budget Planning: Develop a comprehensive resource and budget plan to support the delivery of the capability uplift initiative. Measurement and Reporting: Establish metrics to evaluate progress, reporting regularly on the impact of initiatives and areas for improvement. What will you bring? You are a strategic thinker with a knack for simplifying complex concepts and driving meaningful change. You bring exceptional communication and collaboration skills, thriving in environments that require cross-functional alignment. You have a proven background and are motivated by capability development within organisations, and know what it takes to implement these programs at scale. It’s a bonus if you have an understanding of financial wellbeing. Key Requirements: Proven experience in strategy development, capability building, and program delivery. Ability to engage and influence diverse stakeholder groups across multiple levels. Exceptional communication and storytelling skills to articulate complex ideas simply and persuasively. Experience in financial services or a related industry is highly desirable. Strong organisational and project management skills with a focus on outcomes. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 88505. Job Posting End Date #J-18808-Ljbffr