Funeral Director

Job Description

Desert Funerals is a funeral directing provider based in Alice Springs, whose mission is to provide a well-managed, culturally appropriate and financially accessible funeral service to all people across Central Australia. Desert Funerals has been created by two key stakeholder organisations, Centrecorp Aboriginal Investment Corporation (Centrecorp) and Ngurratjuta/Pmara Ntjarra Aboriginal Corporation (Ngurratjuta), who provide ongoing financial management and governance oversight to the venture. Key Duties Based in either Alice Springs or Tennant Creek, the role of the Funeral Director will work closely with, and provide general support to, the Funeral Operations Manager as follows: Transfer of deceased persons within Alice Springs as well as to and from remote communities. Assisting with Mortuary requirements in preparation of the deceased. Trimming coffins. Conducting funerals at the cemetery. On-call Afterhours Transfers. Support the transfer of deceased clients and liaise with families to arrange funerals. Meet and greet all visitors (in person and by phone) in a courteous and professional manner and answer phone and take messages as required. Undertake routine administrative tasks including invoicing, receipting, and banking and managing all incoming and outgoing mail. Assisting with the coordination of Desert Funerals services and travel. Maintain an inventory of office supplies (stationery, kitchen & bathroom). Other clerical duties as requested i.e. filing, housekeeping. Assist with cleaning and maintaining the facility, vehicles and equipment to ensure neat and professional presentation of Desert Funerals’ assets at all times. Support the Funeral Operations Manager with marketing and communications activities. Required Skills & Experience In addition to having funeral industry experience, the successful applicant will possess: Excellent interpersonal skills in dealing with diversity of clients, visitors and stakeholders. Ability to demonstrate empathy, sensitivity and understanding. Strong verbal and written communication skills. Community mindedness. An awareness and understanding of Aboriginal culture. Ability to work independently and as part of a team while maintaining confidentiality always. Strong organisational skills with the ability to prioritise workload while having a high degree of accuracy with attention to detail. Strong IT skills including experience with Microsoft suite and MYOB or other similar accounting package. Hours Weekday business hours of Monday to Friday from 8.00am to 5pm will apply to the role. In addition, given the fluctuating demand associated with funeral service, a reasonable level of afterhours weekday and weekend work may be required so a willingness to be flexible is advantageous. Application Questions Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Funeral Director? Do you have customer service experience? Do you have experience in administration? Do you have a current Police Check (National Police Certificate) for employment? Do you have a current Australian driver's licence? #J-18808-Ljbffr