Gaming Supervisor | O'Donoghues | Redcape Hospitality

Job Description

Join Our Team at Redcape Hospitality! Redcape Hospitality is seeking a passionate, dedicated hospitality professional to join our Leadership Team at O'Donoghues as our Gaming Supervisor. You would assist the Gaming Manager to successfully run the business' gaming related operations in a hands-on role that includes FOH and BOH duties. About Us At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering extraordinary hospitality experiences that enrich our communities. Our Values Care | ‘Cos we do. We care for our teammates, our customers, and our business. Courage | We all have the courage to be our best selves, step out of our comfort zones, and embrace change. Drive | Drive reflects our humble ambition and commitment to continuous improvement. Teamwork | Teamwork fosters everyday connection and shared responsibility. Duties and Responsibilities The purpose of this role is to work cohesively as a member of the Venue Leadership Team, where you will take charge of general gaming operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience. The key responsibilities for this role will include: Leading a team of gaming staff to offer extraordinary customer experiences. Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation. Creating and nurturing a positive work environment for all team members. Fulfill a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays. RSA, RCG & ARCG qualifications are essential (or willingness to obtain). Leadership experience is preferred, but is not a mandatory requirement. Benefits of Working at Redcape Hospitality With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities. Extensive training opportunities for professional development and career progression. Staff benefits including 40% off on-premise Food & Beverage and 10% off bottleshop. An opportunity to engage and give back to the community through our Publinc Communities platform. Clearly defined career progression pathway. Apply Now Join a like-minded team who take pride in creating exceptional customer experiences and strategic opportunities for you to grow in a values-driven environment. How do your skills match this job? Your application will include the following questions: How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a gaming supervisor? How much notice are you required to give your current employer? #J-18808-Ljbffr