Gaming Supervisor | Parramatta Region | Redcape Hospitality

Job Description

Add expected salary to your profile for insights. Redcape Hospitality is seeking a committed & passionate hospitality professional to join the Leadership Team at one of our venues in the Parramatta City area as our Gaming Supervisor. You would assist your Gaming Manager to successfully run the business' gaming related operations in a hands-on role that includes FOH and BOH duties. At Redcape, we’re devoted to a strong, people-first vision. We pride ourselves on creating an environment of trust so that our people feel enriched, empowered and valued. Our commitment is to the betterment of our people and the community. We are dedicated to supporting our staff to thrive and develop in their careers, delivering exceptional experiences to our customers and enriching the communities we operate in. Redcape has three key values that help us to deliver our Team Promise: CARE: We seek to understand others. We recognise and praise great behaviour. COLLABORATE: We’re open to sharing our concerns, knowledge, experience & success. We value our promises. COURAGE: We are curious and think innovatively. Duties and Responsibilities The purpose of this role is to work cohesively as a member of the Venue Leadership Team, where you will take carriage of general gaming operations, driving performance, executing strategic initiatives and improving/sustaining both Customer & Staff Experience. The key responsibilities for this role will include: Leading a team of gaming staff, as we strive to offer extraordinary customer experiences. Ensuring we maintain exceptional venue standards in relation to cleanliness and presentation. Creating and nurturing a positive work environment so that all team members can thrive. Fulfil a variety of rotating rostered shifts including opens, mids, closes, weekends and public holidays in conjunction with our Hotel's operating hours. RSA, RCG & ARCG qualifications are essential (or willingness to obtain). Leadership experience is preferred, but is not a mandatory requirement. Enjoy the benefits of Redcape Hospitality With a diverse portfolio of 25+ hotels across NSW and QLD, Redcape provides unparalleled growth opportunities within Australia’s hospitality industry. Extensive training opportunities for professional development and career progression. Staff benefits which include, but are not limited to 40% off on-premise Food & Beverage and 10% off bottleshop (across all Redcape Venues). An opportunity to engage and give back to the community through our Publinc Communities platform. Clearly defined career progression pathway. For more about Redcape Hotel Group visit Apply now to join a like-minded team who take pride in creating exceptional customer experiences plus strategic opportunities for you to grow and excel in a values driven environment. How do your skills match this job? Your application will include the following questions: Do you hold a current Responsible Conduct of Gambling (RCG) certificate? How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a gaming supervisor? How much notice are you required to give your current employer? At Redcape Hospitality our purpose is to enrich our communities through extraordinary hospitality experiences. Our culture sets us apart. Our values-aligned people are our greatest asset and our competitive edge. To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr