Grants Services Officer

Job Description

Salary range: $62,123 - $76,425 (pro rata) plus super plus salary packaging Up to $15,900 in salary packaging and hybrid WFH & office model About the role: You will be part of the Court Ordered Team within Grants and Quality Assurance (GQA) responsible for administering and facilitating court ordered grants. In this role, you will be required to provide high quality customer service to internal and external stakeholders, including legally aided clients, lawyers, Community Legal Centres and the Courts. This role involves the administration of court ordered grants to clients and allocation of those grants to lawyers across Victoria. This role is based at our Melbourne CBD office on Wurundjeri Country. About you: As our ideal candidate, you will possess: Exceptional communication and interpersonal skills with the ability to communicate effectively with people from diverse social and cultural backgrounds, and stakeholders at all levels. Exceptional organisational skills with the ability to prioritise your workload to meet tight deadlines with attention to detail. A team player who will work collaboratively and build strong relationships. A problem solver who can think laterally and acquire knowledge of the policies, and decision-making processes at VLA and apply that knowledge to a high volume of wide-ranging enquiries. Experience in data entry, reception, clerical or call centre work, or legal administration (highly desirable). General knowledge and understanding of legal systems and procedures, or experience working in a legal environment (highly desirable). About Victoria Legal Aid We provide legal representation to those who need it most. With over 1300 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) Access to discounted Private Health Insurance How to apply: To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments). If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information review the attached position description or contact Christine Stojanoski, Co-ordinator, Court Ordered Team on (03) 9606 5240. No agency applications will be accepted. Applications close by 11.59pm on Sunday 2 February 2025. Other relevant information: It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first. #J-18808-Ljbffr