Group Applications Support Officer

Job Description

CALLING ALL ADMINISTRATIVE, CLERICAL, RECEPTION, & IT SUPERSTARS! At Integral Diagnostics, we believe in building a healthier world, one patient at a time. ASX top 300 listed company Leading healthcare provider Flexible working environment About Us Integral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients. We have established a strong reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams. IDX is listed on the Australian Securities Exchange (ASX) and is a recent addition to the ASX 300 Index. We proudly now have a team of more than 2700 radiologists, imaging and support staff across 150+ sites in Australia and New Zealand. About the Role Integral Diagnostics is currently seeking a full-time Group Applications Support Officer to join our Applications Team based in either our Mandurah or Bunbury offices in Western Australia . Leveraging your previous Administration, Clerical, Reception, technical, and/or applications experience, you will maintain, monitor, test, and validate our applications software (predominantly RIS/PACS). Liaising with radiologists, referrers, and internal staff, you will play a pivotal role in the smooth running of our applications and ultimately our business workflows. Reporting to the Group Applications Team Lead (WA & VIC), you will be an excellent communicator, a keen problem-solver, and a cooperative team player. This is a fast-paced, challenging, and rewarding role. The role involves shifts from 8am - 6pm in the office. Responsibilities include: Assisting internal and external users with inquiries via phone and email, managing within our call logging system. Ability to troubleshoot and identify any technical or application issues. Liaising with vendors of core applications to ensure that the IDX business delivers quality of service. About You Experience in healthcare, medical, or a similar industry. Strong organizational and time management skills. Ability to work a night shift/on-call roster. Benefits, Culture and Well-Being! Inclusive workplace culture: Everyone counts. Competitive remuneration package. Personal and professional development opportunities. Benefits scheme includes salary packaging options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more. Generous employee referral program to financially reward our employees for referring great talent. Recognition programs to recognize, celebrate, and reward our employees. Interested? Simply submit your resume by selecting APPLY. OR visit our candidate portal to update your interest in this role. Any questions? Please contact Talent Acquisition Advisor Nikki Cooke at . Integral Diagnostics supports a multicultural and diversity in the workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. APPLICATIONS CLOSE: Friday 21st February #J-18808-Ljbffr