Group Client Partner

Job Description

Company description At Spark Foundry, our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other — both. That sounds nice, but to get to famously effective ideas you need some key ingredients. You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle obstacles through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new or cool or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Insight and technology. Big ideas forensically measured. All that while being a good human. Sound like you? Sound like where you’d like to be? We’d love to meet you. Overview ROLE PURPOSE The Group Client Partner leads a client centric team responsible for the delivery of planning and implementation solutions for a portfolio of clients. They should demonstrate leadership, commercial acumen and vision, and inspire their team to deliver a cohesive, proactive approach to client service which helps our clients grow. The Group Client Partner is the agency escalation point at the most senior client level and is ultimately responsible for the commercial delivery and profitability of their team. Group Client Partners will lead New Business Development opportunities. KEY OUTPUTS Acting as a senior client escalation point, and trusted strategic advisor for key clients. Maintains senior client contact, at Marketing Director level and above. Develops relationships with their peers at their clients’ other partner agencies, and with senior media owners, both to better service the client and with a view to creating new business opportunities. Has a high level understanding of clients’ business and clients’ internal pressures in order to guide the Spark team to adapt their service accordingly. Develop the trust and respect of their clients, through an ability to add value to the relationship. Proactively manages client related relationship issues when required. Working with the relevant Client Directors or Client Partners: Demonstrates and shares expertise in the application of the Spark HEAT process, associated Publicis tools and in-house proprietary solutions. Guides the Client Directors/Partners on the application to their clients’ challenges through current marketing science theory and practice. Leads an inclusive and collaborative approach to the integration of Strategy/Analytics and CX inputs. Works with the respective Heads of Strategy/Analytics and CX to manage long term resourcing to meet the needs of the client portfolio. Mentoring and managing the development of the relevant Client Directors or Client Partners: Lead, inspire and motivate the team to deliver on the agency’s purpose. Delegate and provide appropriate guidance and mentoring to Client Directors/Client Partners. Ensure that senior investment and performance specialists within the Client Centric structure participate in the leadership of the team. Contribute to a happy, productive workplace, with a strong emphasis on Spark values. Working with the Head of Client Management / COO: Work with the Head of Client Management to form an objective, strategic view of the client centric structure. Leverage prior experience to enhance agency process. Proactively identify and action opportunities to enhance the efficient day to day operation of the agency. Share responsibility for agency wide projects. New Business: Participation in the agency new business program, leading new business projects as required. Proactively seek new business opportunities. SKILLS AND EXPERIENCE: 15+ years experience. Preferably a University degree or higher education qualifications. Expert across the following Office platforms: Word, PowerPoint and Excel. Possess market and industry knowledge – historical and current. Possess strong financial management skills and business acumen. Additional information Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards. You can learn more about us at . Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing. A creative, lively, and rewarding office environment. Access to our Global AI Platform Marcel. Extensive Learning & Development opportunities. A culture of open feedback and support. A committed Diversity, Equality, and Inclusion strategy. Leave benefits including Birthday Leave and Flexible Public Holidays. Work Your World program enabling employees the flexibility to work from anywhere. Parental leave policy with up to 18 weeks based on tenure. Access to counsellors, psychologists, and professionals through Sonder. A workplace that stands together to provide a more open, supportive culture. If you don't tick every box in this ad, please don't rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity. Diversity. Inclusion. Equity. More than just words; these are part of our DNA. Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way. We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. #J-18808-Ljbffr