Senior Client Partner

Job Description

As a Senior Client Partner, you'll be at the forefront of developing and executing strategic engagement frameworks that align our clients’ objectives with MUFG Retirement Solutions’ growth goals. This includes meeting or exceeding the Client’s satisfaction, service quality and risk management objectives as well as MUFG Retirement Solutions’ client related revenue and profit targets. In this position, you will be expected to influence strategy and identify strategic alignment opportunities for the benefit of both the Client and MUFG Retirement Solutions. What You’ll Do Strategic Leadership : Develop and implement strategic account plans to align priorities and foster a joint roadmap with clients. You will also work with the client and other internal stakeholders to identify, develop and convert the Client’s strategic objectives into products, solutions and projects. Client Management : Build senior-level relationships, manage contracts, and drive client satisfaction while achieving revenue and profit targets. Business Growth : Identify and convert strategic opportunities into impactful projects and new revenue streams. Leadership Excellence : Lead and inspire a team, model our values, and collaborate across business units to deliver high-quality client outcomes. Governance & Risk : Ensure compliance, service quality, and risk management are maintained across all client interactions. About You To thrive in this role, you'll bring: A degree in Business, Commerce, Consulting, or a related field (RG 146 qualifications desirable). 7+ years of experience in large, complex environments, including 5+ years in management roles within superannuation or financial services. Proven success in strategic account planning, stakeholder management, and solution selling. Expertise in navigating compliance, legislation, and risk within the superannuation industry. Exceptional communication, negotiation, and public speaking skills. Strong commercial acumen, with experience in budgeting and financial forecasting. Why Join MUFG Retirement Solutions? At MUFG Retirement Solutions, we are committed to delivering excellence for our clients and fostering a collaborative, high-performing culture. This role offers the opportunity to work on transformative initiatives, build meaningful client relationships, and influence strategic decision-making at the highest levels. Some of our Employment Benefits Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. Talent Referral Program Learning & Development - Development at your fingertips via LinkedIn Learning and a range of internal programs Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing Salary Sacrificing via Superannuation Employee Assistance Program About Us MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. About the Team Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client-focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment. Job Info Job Identification 12103 Posting Date 01/20/2025, 11:41 PM Locations Tower 4, 727 Collins Street, Docklands, VIC, 3008, AU #J-18808-Ljbffr