Group Travel Team Leader (with Relocation Support to Sunshine Coast QLD!)

Job Description

Lead, inspire, and shape the future of group travel operations in an empowering team environment. Enjoy a competitive salary plus superannuation, flexible hours, and performance-based bonuses. Advance your career in a leadership role near the scenic beaches of Moffat Beach, where professional growth and personal fulfilment align. Student Horizons - Experiences for life Student Horizons stands at the forefront of educational travel, offering transformative journeys for secondary students in Australia and New Zealand. With a passionate commitment to shaping young minds, we specialise in bespoke educational, sports, and music tours that go beyond mere excursions—these are profound life experiences. Our trips, meticulously designed for safety and cultural immersion, foster personal growth and broaden global perspectives. Partnering with a diverse array of esteemed private and public schools, we ensure every journey is not just a trip but a pivotal moment in educational and personal development. Join us in delivering 'experiences for life' that leave lasting imprints on young learners. For more information, please visit our website: About the Opportunity Student Horizons is seeking a full-time Group Travel Team Leader to join our vibrant team based in Moffat Beach, QLD . In this leadership role, you’ll oversee and inspire the Operations team while coordinating school group tours, including educational, sports, and music trips. Leading by example, you will manage logistics, mentor your team, strengthen key relationships, and drive operational efficiencies to enhance service delivery. Your primary responsibilities include: Leading and motivating the Operations team to ensure alignment with the organisation’s values and high standards. Overseeing the coordination of student group tours, ensuring timely and accurate delivery of logistics, supplier negotiations, and risk management. Conducting weekly team meetings and one-on-one check-ins with team members, providing support and resolving operational challenges. Managing and enhancing internal systems such as Simplify to improve efficiencies and ensure team-wide consistency. Collaborating with sales teams to foster client relationships, encourage repeat business, and refine tour offerings. This is a pivotal role within the organisation where you’ll contribute to building a collaborative and high-performing team culture while driving continuous improvement in our operations processes. About You To succeed in this role, you’ll be a confident leader with a collaborative mindset and a passion for delivering exceptional group travel experiences. You’ll bring strong organisational skills, excellent communication abilities, and a customer-focused approach to every task. Key attributes and skills we’re looking for include: Proven leadership experience with a track record of mentoring and managing small teams. Strong organisational and problem-solving skills with the ability to manage competing priorities. Experience in travel operations, travel coordination, event planning, logistics, or a related field is highly desirable. Ability to learn and master internal operational systems, particularly Simplify, ensuring consistency and efficiency across the team. A proactive and empathetic approach to leadership with a commitment to fostering a positive team culture. While experience in team leadership, educational travel, student tours, or group travel coordination or related is highly desirable, the most important aspect of this role is your ability to lead and mentor a team, act as the key link between departments, and foster a strong team culture . Your success will come from motivating and supporting others , ensuring seamless coordination between departments, and upholding high service standards and team performance. If you are a strategic thinker with an eye for detail and a passion for travel , this is your opportunity to take the next step in your career. About the Benefits Enjoy a competitive salary, negotiable based on skills and experience, plus superannuation and a host of excellent benefits including: Relocation Assistance: Relocation support may be available for the right candidate. Flexible Working Hours : Tailored to accommodate family commitments, potentially aligning with school hours. Professional Development : Access opportunities for continuous learning and career growth in a supportive team environment. Leadership Opportunities : Develop your leadership skills while contributing to team and organisational success. Supportive Work Environment : Join a close-knit team culture in a picturesque location near the beach, promoting a positive work-life balance. Performance Bonuses : Potential bonuses linked to on-target earnings, recognising and rewarding exceptional performance. Travel Opportunities: Enjoy the chance to travel internationally. Collaborative & Inclusive Culture: Be part of a team that values open communication, teamwork, and mutual support, where every voice is heard. Sunshine Coast Location: Work in a beautiful coastal setting, with the opportunity to enjoy a lifestyle that balances professional ambition with outdoor leisure. These benefits reflect our commitment to creating a rewarding workplace that not only drives professional growth but also personal fulfilment. #J-18808-Ljbffr