Groups & Events Sales Executive | Full Time | Crowne Plaza Melbourne

Job Description

Groups & Events Sales Executive | Full Time | Crowne Plaza Melbourne Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Victoria, Melbourne Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. What's the job The Groups & Events Sales Executive role is responsible for delivering the overall catering and groups business, ensuring seamless end-to-end management from initial enquiry through event planning, onsite groups and events, and finalising of events. The key focus of this role will be coordinating and finalizing all requirements for Groups & Events business prior to event commencement, with approximately 70% of the time allocated to this function. This person will be responsible for managing a range of hotel groups and events business including weddings, sporting teams, groups, and small corporate meetings. This role will also have responsibility for quoting and successfully converting new and repeat business for Crowne Plaza Melbourne, with approximately 30% of the time allocated to this. Effective relationship building, revenue maximization, and conversion will be supported by the Sales Team. Ensure timely and personalised quoting to all meeting & group enquiries, with effective follow-up to ensure conversion. Demonstrate sales skills during all levels of the sales process to maximize Total Revenue performance. What we need from you Minimum diploma in Hotel Management, Sales & Marketing or related field preferred. Hotel, Tourism, and Hospitality experience preferred. Hotel Systems knowledge (i.e., Delphi, Opera, or similar) preferable. Demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company. Experience in managing multi-stakeholder relationships in a matrix environment. Ability to work across multiple diversified business units and market segments. What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. #J-18808-Ljbffr