Rydges Melbourne – Conference & Events Operations Sales Manager

Job Description

About EVT When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. About Rydges Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. About Rydges Melbourne Located in the vibrant Melbourne theatre district, urban sophistication meets warm local hospitality at Rydges Melbourne. With a passion for guest service worthy of a standing ovation, and show-stopping onsite facilities, be part of a team dedicated to crafting an unforgettable experience. It’s your time to shine, make your move. About The Role Work closely with the experienced team to secure conference and event business Create lasting relationships, with client engagement and an exceptional sales experience Qualify, secure and contract conference & event business across all market segments Manage incoming enquiries, qualify business opportunities, create customised proposals Respond to RFPs and work with key partners and suppliers to win business Use your events experience and negotiation skills to secure business Show your creative side to engage with market segments to proactively sell the venue Conduct ongoing and effective follow up with existing enquiries to convert business Encourage repeat business with your exceptional relationship skills Effectively transition clients to the event management and group accommodation team Create an unparalleled site inspection experience, working with the internal stakeholders to showcase our incredible venues and hotel facilities Maintain a comprehensive understanding of your business pipeline and actively participate in business meetings Be goal oriented and driven to achieve KPIs Understand business revenue goals and how to sell spaces effectively Maintain current and accurate client and event information in the CRM Drive repeat business through continual engagement with your key clients Be driven to improve and grow in your role and seek future opportunities Collaborate with other departments across the hotel to be a day maker Benefits & Perks At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company. Skills & Experience Proven experience in conference and event sales is essential Experience in large scale conference and event sales, ideally with experience having sold venues catering up to 500 people is a benefit Proficiency in managing multiple events while meeting deadlines An understanding of hotel, conference, and event operations is an advantage Industrious and innovative approach to client solutions in line with internal processes and parameters Accomplished at building rapport and qualifying client requirements Keen eye for detail Strong verbal, written and face to face communication skills Self-motivated with effective time management and organisational skills Microsoft Office suite proficiency Opera and iVvy CRM experience an advantage #J-18808-Ljbffr