Guest Experience Attendant- Intencity Marion

Job Description

Guest Experience Attendant - Intencity Marion Apply now Job no: 502382Work type: Casual / Temp The Intencity Story Intencity opened its first Family Entertainment Centre (FEC) in 1995 and was wholly acquired by Village Roadshow Limited in 1999. We operate closely with Village Cinemas and Warner Village Theme Parks. Intencity can be found in 5 locations along the East Coast of Australia (including Adelaide and Tasmania), as well as over 60 game foyer locations. We have a vast array of classic and contemporary video, prize, and skill tester games that appeal to children, teenagers, and adults alike. About the Role: Reporting into the Location Manager, you will deliver customer service to the highest possible standard and perform duties associated with the operation of an entertainment complex. Key Accountabilities include: Always providing exceptional customer service to both external and internal customers through recommendations, upselling, and general inquiries. General duties, including accurate cash handling and reporting. Cleaning of games, floors, and maintaining store presentation and hygiene levels in all areas, including back of house. Queue management, including floor patrol and crowd control. Hosting of group bookings, Supersessions, and parties. Correcting minor games faults in accordance with training/competency level and reporting faults that require a technician. Other duties as specified by your manager. What you can bring to the role: Excellent personal presentation. Good verbal and written communication skills. Exceptional cash handling skills. Ability to work alone and as part of a team. Ability to work under pressure and in a fast-paced environment. You’re not expected to have 100% of these skills. A growth mindset is at the heart of our culture, so, if you have most of these things in your toolbox, we’d love to hear from you. Availability: We are excited to offer a flexible and rotational roster that supports you and your life; however, as with the nature of our business, we do require support surrounding our peak periods. This role would suit someone with the flexibility to work across some weeknights, weekends, and public/school holidays on a regular basis. Please note that we will require details of your availability on your application form as part of the recruitment process. What we offer: We are a fun, energetic, collaborative, and supportive bunch who thrive on being a social and hardworking team. We also offer some fantastic entertainment discounts to feed that movie addiction! Think you have the passion and showmanship for this role? We want to see what you can bring to our team! So apply now to join one of Australia’s largest and most-loved entertainment brands! Intencity is proudly an equal opportunity employer. Applicants of all genders, identities, and backgrounds will receive consideration for employment and commit, as a circle back employer, to responding to every applicant. Advertised: 04 Mar 2025 Cen. Australia Daylight TimeApplications close: 18 Mar 2025 Cen. Australia Daylight Time #J-18808-Ljbffr