Guest Service Attendant - Eos Hotel
Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of... more info
Guest Service Attendant/Concierge
Salary:
30.00 - 60.00
Posted:
02-03-2025
Category:
Drivers Transportation Personnel
Adelaide,
Job Description
Peppers Waymouth Hotel, 55 Waymouth Street, Adelaide, South Australia, Australia Req #4031 Friday, 24 January 2025 Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley! Purpose As a Guest Service Attendant/ Concierge , you will be the friendly face and warm welcome that sets the tone for our guests' stay. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure. Key Requirements for this role Ability to work across a variety of shifts including weekdays, evenings, weekends & public holidays as required A full Australian driver’s license , with the ability to drive manual cars, is essential Primary Responsibilities Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out Assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services Confidently communicate with guests and colleagues to ensure cohesive collaboration Conquer challenges alongside guests, transforming dilemmas into success stories Promote hotel amenities and services by having a deep understanding of products and offerings Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge Display proficiency in accurately handling reservations and managing guest accounts Skills and Experience Previous experience in hotel front desk operations is a valuable asset Innovative approach to exceeding customer service expectations Skilled at collaborating within teams, as well as working independently Proven ability to multi-task and thrive under pressure, supported by strong organisational and time management skills Proficiency in both written and verbal communication At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW. #J-18808-Ljbffr
Job Details
Salary: 30.00 - 60.00
Posted: 02-03-2025
Category: Drivers Transportation Personnel
Adelaide,
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