Administration Officer / Registration Clerk
Administration Officer / Registration Clerk Reference Number - 0123445567567 Working Hours: Full Time Salary: Competitive... more info
About the organisation The Victorian Building Authority (VBA) is the primary regulator of Victoria's building and plumbing industries, ensuring compliance with relevant laws that protect the Victorian community and promote confidence in the built environment. The VBA manages practitioner registration, monitors industry standards, and enforces compliance through inspections, investigations, and audits. It also supports industry professionals by providing guidance, education, and resources to uphold safety, durability, and sustainability in building and plumbing work. The VBA is committed to promoting accountability and continuous improvement, and plays a critical role in safeguarding Victoria’s construction standards and ensuring quality outcomes for all Victorians. About the role Within the VBA’s Regulatory Operations Division, the Head of Licensing and Registration oversees the strategic management and operational delivery of licensing and registration functions. Leading back-of-house processing in support of the VBA’s broader digital transformation, this role ensures the VBA maintains its position as a trusted and customer-centric regulator during a significant period of development. With a focus on continuous improvement, the Head of Licensing and Registration develops and implements frameworks to support high-performing teams, maintain quality standards, and ensure legislative compliance. Collaborating with internal stakeholders and industry partners, the role delivers strategic business plans, operational reporting, and solutions to emerging challenges, enhancing the consumer experience and supporting the VBA’s long-term objectives. About you A natural leader who thrives in a dynamic environment, you have proven experience building high-performing teams, driving professional development, and building a culture of continuous improvement with diverse workforces. Ambitious and passionate, you are excited at the prospect of leading the VBA through a period of significant growth and transformation. Tertiary qualified in a relevant discipline, you are a senior leader with a deep understanding of community-facing regulatory operations functions. Comfortable working in ambiguous and highly visible contexts, you are committed to integrity and service delivery excellence. Resilient and decisive, you are ready to play a key role in helping to build for Victoria a more powerful and effective building and plumbing regulator. Key Responsibilities Lead and manage the Licensing and Registration units Provide whole-of-organisation regulatory advice Drive service delivery transformation within the VBA For more information, please contact Evan Willen at or click ‘Apply for this job ’. Please submit your resume in Microsoft Word format . Direct and third-party applications will be forwarded to SHK. #J-18808-Ljbffr
Administration Officer / Registration Clerk Reference Number - 0123445567567 Working Hours: Full Time Salary: Competitive... more info
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