HR and Payroll Officer

Job Description

Job duration: From 24/03/2025 Reference: 1461677 Occupation: Human Resources Salary Range: Salary not specified Selection Criteria Criteria 1: Demonstrates the 'Victorian Public Sector Values' of Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. Criteria 2: Critical Thinking and Problem Solving - please see the Capabilities section above for more detail. Criteria 3: Stakeholder Management - please see the Capabilities section above for more detail. Criteria 4: Customer Focus - please see the Capabilities section above for more detail. Role The successful candidate for this role will be part of a team responsible for delivery of a range of HR and payroll policy, systems and processes, including leave and payroll to key clients in Victorian government schools and non-school locations. The role may involve a quality assurance of work from day-to-day activities. If you are positive and motivated to be part of a fast-paced environment, we would like to hear from you. The HR and Payroll Officer supports the service delivery of HR and payroll policy, systems and processes. The incumbent offers guidance on policy adherence and resolves complex payroll issues. Through cross-functional collaboration, they support the delivery of high-quality HR and payroll solutions and services. Responsibilities Role Requirements Decision Making Resolves local operational service delivery problems within guidelines. Assesses and responds to policy and process changes in the work area. Communication Explains concepts and policies to clients, stakeholders, and staff. Communicates issues and advocates a preferred case or option to stakeholders. Communicates professional/technical concepts and advice. Prepares reports for the consideration of others. Knowledge and Proficiency Maintains knowledge of relevant legislation, regulations, policies, and processes. Applies understanding of interrelationships between stakeholders and/or other work units to achieve local objectives. Administrative and Corporate Support Maintains corporate databases. Monitors and administers straightforward, local contracts and service agreements within a well-defined service delivery framework. Operational Service Delivery Assesses client needs and delivers a range of services in complex situations. Investigates and assesses actions against legislation, rules, regulations, and service agreements. Capabilities Capability Description Personal Attributes Flexibility and Adaptability: Considers the merit of new ideas and approaches. Is willing to develop and apply new skills. Outcomes Thinking: Articulates how work, policies, and services fit into the department’s objectives. Accepts responsibility for own actions. Shows commitment to completing work activities effectively. Meaningful Outcomes Innovation and Continuous Improvement: Contributes ideas toward improving the effectiveness of own work area. Understands and delivers against standards of quality and effectiveness applicable to own area of work. Maintains quality in the face of time pressure. Future Focus: Understands how work aligns to team and departmental objectives and future direction of the VPS. Considers wider departmental objectives when making decisions and undertaking work. Actively engages with new technologies relating to own work area. Enabling Delivery Critical Thinking and Problem Solving: Seeks resolution of problems through policy or process guidelines. Otherwise seeks guidance by providing information and ideas relevant towards resolution of problem. Understands concepts enabling improvements in critical thinking and problem solving. Authentic Relationships Stakeholder Management: Responds to clients’ needs. Keeps the client or stakeholder up to date with issues and developments. Promptly follows through on inquiries, requests, and complaints. Takes responsibility for correcting problems promptly. Customer Focus: Understands customer needs and applies skills, knowledge, and experience to deliver high impact services that address those needs. Who May Apply Individuals with the aptitude, experience, and/or qualifications to fulfill the specific requirements of the position. EEO AND OHS Commitment Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school. The Department of Education is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family-friendly, supportive, safe, and harassment-free workplaces is essential to high performance and promotes flexible work, diversity, and safety across all schools and Department workplaces. It is our policy to provide reasonable adjustments for persons with a disability. Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islanders from the Koorie Outcomes Division (KOD) via Child Safe Standards Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at: The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at: Apply before the advertised closing date. All applications should include: a resume; and a cover letter which addresses the key selection criteria (within two pages). Allocation of Duties The incumbent can expect to be allocated duties, not specifically mentioned in this document, but within capacity, qualifications, and experience normally expected from persons occupying positions at this level. The incumbent will be based at a primary location of work and may be expected to travel where required. Organisational values, governance, safety, and risk management The incumbent shall carry out duties in accordance with legislation and governance requirements, policies and procedures, safety principles, code of conduct for Victorian public sector employees, and Victorian Public Sector Values. Location Profile The Schools People Services unit supports the Department of Education's teaching services workforce in schools and non-schools location in the areas of Payroll, HR advisory, and HR systems. The incumbent will be supporting the service delivery of HR and payroll policy, systems, and processes. The incumbent offers guidance on policy adherence and resolves complex payroll issues. Through cross-functional collaboration, they support the delivery of high-quality HR and payroll solutions and services. To be successful in this role, you will be solution and client-focused and can be relied on your problem-solving skills, influence, and negotiating skills. Your capacity to establish and maintain productive relationships within the department and external organisations will also be vital, along with your critical thinking who embraces innovation and continuous improvement. If you have a strong attention to detail, are positive and motivated to be a part of a fast-paced environment and have some payroll experience, we would love to hear from you. This position is located in the East Melbourne Office and there is a hybrid working model available. To apply for this role, you will be redirected to the Schools (Government) job application system. #J-18808-Ljbffr