Associate Director (Fixed Income Derivative | Mandarin Speaker)
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Searching for an exceptional senior leader offering a wealth of Markets and Operations experience. This diverse and highly visible role will allow you to work closely with NAB dealing rooms across the globe. This senior leadership role offers genuine succession planning potential. Permanent opportunity – Melbourne or Sydney location. In this role, you will be responsible for: Process and knowledge improvement for the overall team with demonstrable increases in efficiency and accuracy Compliant with all required NAB policies, procedures and standards including integrity requirements Resolving customer issues and events and taking steps to ensure mistakes are not repeated Inspire and manage ~ 30 FTE to deliver a stress-free and seamless customer and colleague experience Monitor service delivery to standards and assess process effectiveness Deliver and manage the operational requirements and outcomes of the team to the agreed metrics/objectives What you’ll bring... Extensive operational Banking/Financial Services experience Deep understanding of Markets environment including the risk frameworks Proven Leadership experience to inspire, engage and lead a large team to deliver high performance business outcomes Customer driven and commercial approach to business in a results-focused environment Proven experience in business transformation delivery; managing and delivering a range of competing stakeholder Strong, effective communication, problem solving, prioritisation and influencing skills A diverse and inclusive workplace works better for everyone We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way. Join NAB If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr
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