Hotel All Rounder - Ibis Newcastle

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Management Leadership
Newcastle, 

Job Description

Company Description Accor's Ibis Newcastle have an exciting opportunity for a rising star to join the team as a Hotel All Rounder in a thriving and exciting environment! Job Description Working across both Reception and Housekeeping Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day. Checking guests in and out, maintaining accurate guest accounts Taking bookings, providing helpful information & entering reservations Answering guests' queries in a timely and efficient manner. Addressing guest requests and handling guest complaints in a positive manner. Assisting in Food & Beverage service Working in Housekeeping, cleaning guest rooms and servicing Strong attention to detail Qualifications Previous hotel front office reception experience preferable Professional telephone manner and exceptional customer service skills Positive, friendly, and guest-oriented Strong attention to detail Flexible and ready to work across a seven-day roster, including weekends and holidays RSA Additional Information What is in it for you: ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face) Opportunity to develop your talent and grow within your property and across the world! #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 31-01-2025
Category: Management Leadership
Newcastle, 

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