IT OPERATIONS

Job Description

Get AI-powered advice on this job and more exclusive features. Are you passionate about technology and innovation? Are you ready to shape the future of electronic payments? If so, we invite you to join our dynamic team at HPS! Who Are We? HPS is a fast-growing multinational and a global leader in electronic payments. We take pride in our commitment to excellence, innovation, and creativity. Our diverse team works on exciting and groundbreaking projects that are transforming the way we live, work, and communicate. Creating a Global Impact – What Makes Us Unique With offices worldwide, we thrive on diversity and expertise in our daily operations. Present in 14 countries across all continents, we also offer mobility opportunities, meaning you never know where your career at HPS might take you! What We’re Looking For We are searching for brilliant minds, tech pioneers, and passionate innovators who are ready to push boundaries and create a positive impact. Our career opportunities span a wide range of fields, including: IT OPERATIONS - HPS AUSTRALIA Job mission: As part of the activities of HPS payment services, you will contribute to the technical operation of RUN IT Electronic Payment resources, recommend and implement methodological and technical solutions to optimize and guarantee the smooth running of RUN IT operations, while ensuring compliance with processes and regulations. Responsibilities: Contribute to the definition of RUN IT procedures to ensure service performance: Contribute to the study and analysis of needs in terms of electronic payment operating platform Contribute to the analysis of exploitability constraints Contribute to the industrialization of RUN IT production and the implementation of the business recovery plan Contribute to the definition and implementation of RUN IT procedures Contribute to the writing of patch qualification and testing procedures Contribute to customer support to meet availability and reliability commitments: Contribute to the support and processing of requests and incidents related to RUN IT Contribute to the definition of production prerequisites Contribute to the management of relationships between customers and publishers/service providers Contribute to the production of activity reports Contribute to the development of maintenance action plans Contribute to the definition of tasks: alarms, scheduling, backups and planning batch processing Contribute to Committees with internal teams and/or clients (e.g., Steering Committee, Production Committee, etc.) Contribute to user support to guarantee the processing of reported anomalies: Contribute to technical support for users (2nd and 3rd levels) Contribute to intervention under deadline constraints during operating incidents (e.g., analysis, diagnosis and resolution) Contribute to anticipating user needs and system developments Contribute to technical documentation Contribute to the monitoring of operating incidents, by analyzing the causes and taking the associated corrective measures Ensure shift work or on-call duty. Required Profile: Degree in Computer Science or a related field 3 to 7 years of experience in IT operations Strong skills in international network platforms (e.g., Edit Package Visa, Master Com…) Experience with batch scripting and shell scripting If you're ready to take on exciting new challenges and be part of a team shaping the future, send us your CV and join the adventure! Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting and IT System Operations and Maintenance #J-18808-Ljbffr